Systems Analyst III / Atlassian Engineer
About The Position
The Systems Analyst III / Atlassian Engineer owns and administers the unclassified NAVSEA Fusion Jira and Confluence environment used by the U.S. Navy’s Southwest Regional Maintenance Center (SWRMC) to manage ship repairs, contracts, purchases, and funds. The environment also serves users at the Mid-Atlantic Regional Maintenance Center (MARMC) and NSWC Dahlgren Division. The role covers Atlassian administration and customization, Groovy scripting with ScriptRunner, integrations with Navy maintenance databases, Power BI reporting, documentation, and user and developer training. The position is performed on-site at Naval Base San Diego during Government core hours (0700–1500), with up to three CONUS trips per year. No security clearance is required; the employee must be able to obtain a DoD Common Access Card (CAC) within 60 days of hire, subject to fingerprinting and a favorably adjudicated federal background investigation.
Requirements
- Bachelor's degree in Information Systems, Computer Science, or a related field, or equivalent experience.
- At least 5 years of hands-on Jira administration, including workflows, schemes, and permissions, and Confluence space administration.
- Production experience with ScriptRunner for Jira and Groovy scripting.
- Experience building system integrations using REST APIs and SQL/relational databases.
- Experience writing technical documentation, such as user guides and SOPs, and delivering end-user training.
- Experience gathering requirements from non-technical business users and translating them into system specifications.
- Ability to work on-site at Naval Base San Diego during Government core hours (0700–1500).
- Ability to obtain a DoD CAC within 60 days of hire; this requires fingerprinting and a favorably adjudicated federal background investigation.
Nice To Haves
- Microsoft Power BI dashboard development experience.
- Navy ship maintenance or Joint Fleet Maintenance Manual (JFMM) familiarity.
- Federal government or DoD IT background.
- Experience with ITIL-based service management.
- CompTIA Security+ or a DoD 8140-approved equivalent is desired.
- Atlassian certification, such as Jira Administrator, is desired.
- Microsoft Power BI Data Analyst (PL-300) certification is desired.
- ITIL 4 Foundation certification is desired.
Responsibilities
- Administer and customize the unclassified NAVSEA Fusion Jira and Confluence environment, including projects, spaces, workflows, schemes, and permissions.
- Develop ScriptRunner for Jira scripts and custom functions using Groovy, working directly with Jira database and object structures.
- Design, prototype, code, and test bidirectional integrations between Jira and the Navy Maintenance Database (NMD) and Ship Maintenance Data Improvement Initiative (SMDII) database.
- Integrate Jira with Power BI and build management dashboards, KPI reports, and predictive analytics.
- Analyze and refine Jira workflows to align with the Joint Fleet Maintenance Manual (JFMM), including Government Furnished Material and contract element (CLIN, RCC) tracking.
- Manage user trouble tickets using ITIL-based SOPs and escalate DevOps-level issues to NAVSEA Fusion customer support.
- Migrate Confluence spaces and Jira projects, workflows, and configurations between environments.
- Develop and maintain user guides, SOPs, a Developer's Guide, and annotated workflow, custom field, and script documentation.
- Design and deliver end-user and developer training, and track attendance, assessments, and feedback.
- Provide weekly status reports and monthly integration status reports.
- Participate in weekly meetings with developers, Government project management, and technical working groups.
- Complete required DoD/Navy training at onboarding and annually, and complete Antiterrorism Level I training within 30 days of hire and annually.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
