Systems Analyst II

Harmony Healthcare IT•South Bend, IN

2d•Hybrid

About The Position

Harmony Healthcare IT (HHIT) is a data management firm that moves and stores patient, employee, and business records for healthcare organizations. To strengthen care delivery and improve lives, vital information is preserved and managed by HHIT in a way that keeps it accessible, releasable, usable, interoperable, secure, and compliant. HHIT has established core values for the workplace. This helps to maintain a culture of excellence and provides guidance in our daily work. HHIT’s core values are: Do the right thing Be easy to work with Exceed expectations Serve humbly Never stop improving Position Summary: The Systems Analyst II is responsible for performing daily activities such as data extraction for migrations, sales engineering, and Health Data Archiver (HDA) support tasks. This position is an in-office, in-person, or hybrid role if local to South Bend, or remote if not local to South Bend.

Requirements

Excellent communication skills both written and spoken
Strong problem solving and analysis skills
Strong interpersonal skills
Excellent organizational skills and attention to detail
Excellent time management skills
Team player
Drive to complete project work on time
Ability to effectively prioritize and handle multiple tasks and projects
Bachelor’s degree or equivalent experience
At least three years of experience and knowledge of the following: Database and flat file systems MS SQL server imports and linked servers Structured query language OS: Windows, Unix, Linux AS400 General database structure knowledge ETL processes File transfer protocol HDA application and database structure
Willing and ready to exemplify HHIT’s core values on a daily basis
Responsible for protecting data entrusted to HHIT by customers or other parties by strictly adhering to HHIT’s data security and privacy policies and procedures, as well as HIPAA, PIPEDA and all other applicable law.
Speaking and writing English is a requirement for this position
Must be authorized to work in the United States

Responsibilities

Lead the Health Data Archiver (HDA) application support efforts by handling support tickets directly and being a resource for others to resolve complex system issues
Provide excellent customer service
Connect remotely to customer machines to analyze database, document, and system structures of an application, provide support to others for complex system analysis
Ensure that information is shared with the appropriate staff in a timely manner
Collaborate with Data Integration Specialists to ensure data that is necessary to complete a given project is available
Act as a technical resource for the Project Management team
Assist the Manager of Systems Analysis in day-to-day tasks around data prep and miscellaneous tasks
Perform deep analysis of data contained in multiple applications and platforms
Perform data extracts and work with complex systems
Extract data from multiple application types and platforms and load it into HHIT’s preferred database engine, MS SQL Server
Bring ideas for improvement of processes and efficiency to team lead for discussion and implementation
Perform file transfers and move data to and from customers via secure FTP or external encrypted hard drives
ODBC, OLE DB driver, and linked server configuration
Act as a second Tier for HDA support
Assist in deploying activities for complex, new installations of the product
Provide general utility code development
Assist in the care and maintenance of department facilities, equipment, and supplies
Participating in committees as requested