Systems Analyst I

HomeTrust Bank•Asheville, NC

1d•Onsite

About The Position

As a Systems Analyst I, you will take a proactive role in resolving system issues, improving processes, and enhancing user experiences. You will work closely with Business Analysts, Business Unit Managers, and IT teams to recommend system improvements, address complex issues, and support end users.

Requirements

Bachelor’s degree in business or computer information systems, or related field, or equivalent combination of education and experience
2+ years of experience in systems analysis, troubleshooting, and business process improvement.
Strong problem-solving, analytical, and conceptual thinking skills.
Ability to conduct research and apply findings to system improvements.
Proficiency in Microsoft Office Suite and familiarity with banking regulations.
Strong self-motivation, attention to detail, and curiosity for learning new systems.

Responsibilities

Analyze business needs and recommend system modifications to improve efficiency.
Research and resolve complex operational issues.
Serve as the primary point of contact for system-related inquiries and troubleshooting.
Conduct testing, debugging, and documentation of system upgrades.
Act as a liaison between IT teams, vendors, and business users to clarify requirements.
Maintain and update internal system documentation.
Assist in training team members and end users.
Maintain confidentiality and security of sensitive information.
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete all mandatory annual compliance training.
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Perform other duties and special projects as assigned.