Systems Analyst I

Community Choice Credit Union • Warren, MI

3d • $57,000 - $70,000 • Hybrid

About The Position

Join Our Team as a System Analyst I at Community Choice Credit Union! At Community Choice Credit Union, we believe in helping our neighbors achieve the life they desire. By living out our purpose and core values, we create meaningful connections with our members and provide outstanding service. If you're a dynamic and member-focused individual, we invite you to apply for the role of System Analyst I and become part of a team that’s committed, credible, charitable, and united.

Help Drive Innovation, Efficiency, and Exceptional User Experiences

Are you a problem-solver who enjoys connecting business needs with technology solutions? Do you thrive in a collaborative environment where your analytical skills can make a direct impact? If so, we invite you to join our team as a System Analyst I.

In this role, you will serve as a key liaison between stakeholders, business units, and third-party vendors to ensure successful system implementations, enhancements, and ongoing support. You'll play an important role in improving processes, gathering requirements, managing projects, developing reports and forms, and ensuring technology solutions meet organizational needs.

Requirements

• High School Diploma or equivalent.
• 1-3 years of related experience in systems analysis, business analysis, system administration, project support, or a similar role.

Nice To Haves

• Bachelor’s Degree in Information Systems, Business, Computer Science, or a related field.
• Experience gathering requirements, documenting processes, and supporting system implementations is a plus.

Responsibilities

• Identify opportunities to enhance operational efficiency and improve business processes.
• Partner with stakeholders to understand challenges and recommend effective solutions.
• Support strategic initiatives through process improvement and automation opportunities.
• Collaborate with stakeholders to gather and document business and user requirements.
• Translate requirements into clear functional specifications for development teams.
• Manage requirements throughout the project lifecycle and ensure alignment with business objectives.
• Serve as the communication bridge between stakeholders, software developers, and third-party vendors.
• Track project progress, communicate updates, and help ensure deadlines are met.
• Participate in system implementations, upgrades, and enhancements.
• Conduct testing to validate functionality, usability, reliability, integration, and performance.
• Document testing activities and communicate results to stakeholders.
• Follow Software Development Life Cycle (SDLC) and Change Management procedures to maintain system integrity.
• Administer assigned systems and maintain user access, configurations, and system settings.
• Develop and maintain reports and forms to support business operations.
• Assist stakeholders with report requirements, design, testing, and implementation.
• Review system releases and identify opportunities to improve efficiency through new features and automation.
• Partner with cross-functional teams to integrate new systems and technologies.
• Stay informed on system capabilities and emerging technology trends.

Benefits

• Hybrid work arrangement eligibility.
• Opportunity to work with a variety of business units and technologies.
• Exposure to system implementations, process improvement initiatives, and enterprise-wide projects.
• Collaborative culture focused on continuous improvement and innovation.
• Career growth opportunities within a dynamic organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED