Systems Analyst I

MSF • Helena, MT

4d • Onsite

About The Position

This INTERNAL-ONLY posting is open to current MSF employees and is scheduled to close on June 29, 2026. Are you a problem-solver with a knack for technology and a passion for helping others? Montana State Fund is looking for a Systems Analyst I to join our team and play a key role in supporting our essential application systems. If you're ready to make an impact by ensuring our systems run smoothly, gathering crucial insights, and contributing to a positive user experience, we want to hear from you! In this dynamic role, you'll be instrumental in keeping our business moving forward. You'll work closely with various teams, providing critical support and helping to shape the future of our applications.

Requirements

• Associate degree and two (2) years' relevant IT work experience OR an equivalent combination of education and experience
• Exceptional organizational and time-management skills, with a proven ability to meet strict deadlines while adapting to shifting priorities in a technical setting

Nice To Haves

• Professionalism & Integrity when representing MSF across teams and projects.
• Customer-Centric Mindset focused on understanding business needs and delivering effective solutions.
• Communication Excellence, with the ability to translate complex technical concepts clearly.
• Analytical Rigor and strong problem-solving skills.
• Adaptability & Flexibility in a dynamic technical environment.
• Curiosity & Learning Agility to understand new systems, tools, and methodologies.
• Collaborative Relationship Building with both technical and business partners.
• Self-Driven Work Style with strong prioritization and time management.

Responsibilities

• Resolves level three application support issues while communicating resolution status to stakeholders and internal partners.
• Makes user training recommendations, writes user documentation, and provides a variety of user support or project support functions as directed.
• Supports project teams and IT groups in writing test plans.
• Executes manual and automated test scripts for software and hardware products.
• Writes requirements for fixing support issues, provides input into project requirements based on user support and testing experiences, and proactively seeks feedback on user’s day to day work experience to communicate optimization opportunities to IT, product owners, and stakeholders.

Benefits

• Excellent health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage.
• Flexible spending accounts for dependent care and medical expenses.
• Public employees’ retirement plan tax-deferred contributions with a generous employer match.
• Optional 457(b) deferred compensation to further increase retirement savings.
• Higher education reimbursement and other training and development programs.
• Robust personal leave, paid holidays, and extended leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree