Systems Analyst I

Iowa State University•Ames, IA

2d•Onsite

About The Position

Join Iowa State University’s nationally recognized College of Veterinary Medicine as a Systems Analyst I working directly within the Veterinary Diagnostic Laboratory (VDL). In this role, you will support the technology infrastructure that powers critical diagnostic, research, and teaching activities focused on animal and public health. This position is ideal for an early career IT professional who enjoys hands on technical work, problem solving, and working in a collaborative environment. Your contributions will directly support laboratory operations and scientific advancement, making your work both impactful and meaningful. If you are looking to grow your IT career while supporting a mission driven organization, we encourage you to apply.

Requirements

High school diploma or equivalent
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.
Immigration sponsorship is not available for this position.

Nice To Haves

Experience using Microsoft Endpoint Configuration Manager (MECM) for device deployment and management
Experience supporting a mixed operating system environment, including Windows and MacOS
Experience troubleshooting network connectivity issues between laboratory instruments and computers
Experience working in a laboratory, healthcare, or diagnostic environment with technology systems
Experience imaging, deploying, and configuring desktop computers in a high volume or enterprise environment

Responsibilities

Set up, configure, and deploy IT equipment for new laboratory spaces, including imaging and installing required software
Support lab transitions by moving equipment, maintaining organized workspaces, and updating inventory records
Evaluate existing hardware and determine whether it should be relocated, reused, or replaced
Organize and maintain Active Directory group policies and system configurations
Assess laboratory technology needs and recommend hardware, software, and system improvements
Provide desktop and technical support to faculty and staff across the Veterinary Diagnostic Laboratory and affiliated locations
Troubleshoot hardware and software issues to ensure reliable system performance
Maintain, update, and support laboratory systems and applications
Advise users on technology solutions and provide training on software and hardware usage
Participate in IT workgroups and contribute to policies, standards, and best practices
Enforce and audit system access controls and security protocols
Decommission IT equipment in vacated laboratory spaces, including removal of devices and cabling
Evaluate returned equipment and determine suitability for reuse or proper disposal
Remove unused assets from systems and clean up Active Directory records
Follow environmental health, safety, and laboratory compliance requirements during decommissioning
Maintain accurate records of removed or retired equipment
Perform other duties as assigned to support departmental operations