Systems Analyst I

TransCore•Houston, TX

About The Position

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Systems Analyst I to join its Quick Response Team in Houston, Texas. The Systems Analyst I functions as a tech emergency responder, helping minimize operational downtime and mitigate critical security or technical failures by rapidly troubleshooting, containing, and resolving high-severity IT outages and cyber threats.

Requirements

  • Associate degree (A.A.) or equivalent from a two-year college or technical school.
  • Knowledge of Windows Registry.
  • Knowledge of Excel.
  • High-level troubleshooting skills.
  • Knowledge of SQL scripting language, Batch, Python, or PowerShell.
  • Knowledge of network architecture.
  • Knowledge of Linux.
  • Must be authorized to work for any employer in the United States; visa sponsorship or transfer is not available.

Responsibilities

  • Analyze business functions to develop new or modified information processing systems.
  • Consult with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
  • Provide technical assistance in identifying, evaluating, and developing systems and procedures.
  • Write and maintain functional specifications for new or modified business systems.
  • Track and document changes to functional and business specifications.
  • Create or assist others in writing user documentation, instructions, and procedures.
  • Monitor and document post-implementation problems and revision requests.
  • Maintain user security and the integrity of system data.
  • Review logs to determine the causes of issues and identify improvements.
  • Understand and implement setting changes and upgrades in the system's infrastructure.
  • Participate in on-call rotations as required.
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