Systems Analyst – Advanced (Test Manager) - 26-06221
NavitasPartners•Columbia, SC
•Hybrid
About The Position
We are seeking an experienced Systems Analyst – Advanced to serve as a Test Manager supporting a large-scale Case Management System during the Maintenance & Operations phase. This role will lead quality assurance initiatives, testing coordination, defect management, user support, and system enhancement validation while collaborating with internal teams, stakeholders, and third-party vendors. The ideal candidate will have strong experience in software testing, quality assurance leadership, system analysis, and end-user support within enterprise-level applications.
Requirements
- Bachelor’s Degree or equivalent work experience
- Strong experience in: Software Testing, Quality Assurance, Defect Management, System Analysis, End User Support
- Ability to lead testing teams and coordinate cross-functional activities
- Strong written and verbal communication skills
Nice To Haves
- 5+ years of experience with: Case Management Systems, Component, Integration, Regression, Performance, and Acceptance Testing, Defect tracking and test result reporting, Custom report development
- Experience with: SQL, Requirements gathering, Software analysis and design, System maintenance & operations, Judicial or Case Management systems, Agile and Waterfall methodologies, End-user training delivery, State government environments
Responsibilities
- Serve as the Lead Quality Assurance Analyst for the application support team
- Plan, coordinate, and manage testing activities for system enhancements and maintenance releases
- Develop and execute: Regression Testing, Integration Testing, Component Testing, Acceptance Testing, Performance Testing
- Prepare and maintain test scenarios, test cases, and test scripts
- Ensure traceability between requirements, use cases, and testing documentation
- Record, validate, analyze, and report test results and defects
- Lead defect review and incident management meetings
- Coordinate release and defect management activities with vendors and internal teams
- Work closely with end users, business analysts, and SMEs to define and validate business requirements
- Support functional analysis and design review activities
- Assist with application configuration and system enhancement validation
- Perform root cause analysis and data analysis for reported issues
- Assist technical teams with custom report development
- Support interface testing and data preparation activities
- Provide end-user support and issue resolution
- Assist with development of training materials and workshops
- Deliver user instruction and knowledge transfer sessions
- Coordinate testing schedules and transition activities during system updates and migrations
- Facilitate smooth operational transitions and knowledge transfer processes
- Provide management reporting on: Defect metrics, Application quality, User support trends
- Maintain detailed testing documentation and reports
- Review training materials, test reports, and related project deliverables
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
