Systems Administrator (onsite at Muskegon Community College)

Ellucian•Muskegon, MI

7d•Onsite

About The Position

We are seeking a Systems Administrator to join our IT team at Muskegon Community College. As a Systems Administrator, you will play a critical role in overseeing and managing the administration of various systems essential to Muskegon Community College's operations. Your responsibilities will encompass system design, configuration, maintenance, and support. You will work collaboratively with cross-functional teams to ensure the reliability, security, and efficiency of our IT infrastructure. The System Administrator position is highly technical in nature. The position involves network and server design, administration, configuration, installation, upgrades, security, and troubleshooting. Duties are performed on a variety of network hardware with an emphasis on Cisco network switches, firewalls and wireless, Windows servers and Microsoft HyperV virtualization. This position is in support of Muskegon Community College and reports to the Director, Technical Services.

Requirements

Cisco/Meraki knowledge (switch, firewalls, wireless)
MFA and SSO experience (Azure)
Windows server/Active Directory experience
Well-Rounded HyperV Virtualization experience
Communicate professionally (verbal and written)
Ability to handle sensitive data
Presentable, punctual and reliable
Ability to use his/her knowledge to solve complex network related issues
Some experience configuring/managing IPsec tunnels and VPN
Some experience in network design in a cloud or hybrid cloud infrastructure (Azure)
Some experience in VoIP systems and network design

Responsibilities

Administer and maintain a diverse range of systems, including but not limited to: Microsoft Windows Server, AD, DHCP, DNS, Virtualization platform (Hyper-V), Cloud infrastructure (Azure), Database management systems (SQL Server), Network and storage systems (Cisco IOS) (Alletra SAN), VPN access and Site to Site VPN (Cisco Meraki), Backup and disaster recovery solutions (Veeam), Identity and access management systems (Azure SSO), Monitoring and alerting tools, Administration of Zoom phone system.
Collaborate with IT and business stakeholders to design, implement, and optimize systems to meet evolving business needs. Ensure system performance, scalability, and reliability.
Implement and maintain security best practices, conduct regular system audits, and ensure compliance with industry standards and regulations.
Diagnose and resolve complex technical issues, provide technical support, and coordinate with vendors when necessary.
Maintain detailed documentation of system configurations, procedures, and troubleshooting guides.
Maintain disaster recovery strategies to safeguard critical data and ensure business continuity.
Provide technical support to end-users, assist with system-related inquiries, and conduct training as needed.
Be part of a team. Share knowledge. Mentor. Be open, honest, and have a positive attitude.
Ability to work occasional nights and weekends to deal with outages and maintenance windows.

Benefits

Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
401k w/ match & BrightPlan - to help you save for the future
Parental Leave
5 charitable days to support the community that supports us
Telemedicine
Wellness
Headspace Care (mental health)
Wellbeats (virtual fitness classes)
RethinkCare & Wellthy – caregiver support
Diversity and inclusion programs which provide access to internal employee resource groups
Employee referral bonuses to encourage the addition of great new people to the team
Education Assistance Program
Professional development opportunities
LinkedIn Learning