Systems Administrator

CACI•Fort Meade, MD

43d•Onsite

About The Position

CACI is seeking a Systems Administrator to join their team in Fort Meade, MD. This position, under general supervision, assists users with government databases, software, and systems. The role also supports Tier I and Tier II level help desk functions, performing first contact resolution for software-related Help Desk calls and tickets. Candidates will be required to work an 8-hour shift from the Fort Meade location during core hours of 6:00 am – 4:00 pm.

Requirements

Bachelor’s degree (Preferred in a technical discipline)
US Citizen with an Active TS/SCI Fullscope poly.
IAT Level I (A+-CE, Network+CE, SSCP, CCNA-Security)
Prior Systems Administrator experience (2+ years)
Strong problem-solving and analytical skills.
Excellent communication and customer service abilities.
Ability to work in a fast-paced environment and manage multiple priorities.

Nice To Haves

IAT Level I (A+-CE, Network+CE, SSCP, CCNA-Security) and IAT Level II (GSEC, Security+CE)
Prior Systems Administrator experience (5+ years)
Prior Help Desk experience (1-2 years)

Responsibilities

Assist users with government databases, software, and systems.
Support Tier I and Tier II level help desk functions.
Perform first contact resolution of Help Desk calls/tickets that relate to software issues.