Systems Administrator

DMA - DuCharme, McMillen & Associates, Inc. • Fort Wayne, IN

18h • Hybrid

About The Position

The Systems Administrator is responsible for supporting and maintaining DMA’s enterprise systems, including servers, networks, and core applications. This role ensures system performance, security, and reliability through proactive monitoring, troubleshooting, and collaboration with infrastructure, helpdesk, and development teams. The Systems Administrator contributes to disaster recovery planning, documentation, and continuous improvement of IT operations. DMA is a proudly employee-owned company that has been solving corporate tax challenges for over 50 years. Everyone within our organization takes extreme pride in delivering proven, successful results. Our tax professionals span across the globe to better serve some of the world’s largest companies with the highest level of expertise. Our “people first” mentality is what defines our corporate mission and sets us apart from other companies within the corporate tax industry. DMA offers a challenging yet rewarding career that encourages teamwork, fosters communication, and recognizes exceptional performance. Our employees share common philosophies, a strong entrepreneurial spirit, and an unbreakable commitment to client service. Because of our unique corporate structure and principles, “about us” is actually about you.

Requirements

• Bachelor’s degree in Computer Technology or related field.
• 3+ years experience in IT systems administration.
• 2+ years experience with network and Windows security.
• Proficiency in Active Directory, Office365, and virtualization platforms.
• Strong troubleshooting, documentation, and customer service skills.
• Ability to work independently and collaboratively in a team environment.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks, meet deadlines, and maintain confidentiality.
• Valid driver’s license required.

Responsibilities

• Monitor and maintain operating system performance; troubleshoot system errors and outages.
• Manage Windows Server environments, Active Directory, and Office365 administration.
• Support virtualization platforms (e.g., VMware), SAN technologies, and network infrastructure.
• Assist in the development and maintenance of security policies, access controls, and risk assessments.
• Perform vulnerability and penetration testing across network segments.
• Maintain system documentation, configuration standards, and disaster recovery procedures.
• Collaborate with vendors to evaluate, test, and implement system upgrades and enhancements.
• Serve as an escalation point for helpdesk technicians; provide hands-on support and mentorship.
• Participate in security audits and respond to compliance questionnaires.
• Contribute to the stability and scalability of DMA’s infrastructure through proactive analysis and recommendations.

Benefits

• 2025 Great Places to Work Certified
• Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
• Company paid parental leave
• Generous time off package
• Multiple benefit plans, eligibility begins on day one of employment
• Culturally focused on work/life balance, and the overall wellness of our employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees