Systems Administrator

Food For The Hungry Inc•Phoenix, AZ

About The Position

Responsible for the administration, maintenance, monitoring, and operational support of the Food for the Hungry’s (FH) infrastructure systems and services. Supports cloud and on-premises environments, server infrastructure, data center equipment, and operational processes while collaborating with infrastructure, endpoint, and network teams to ensure secure, reliable, and efficient technology services.

Requirements

Knowledge of Windows Server, Linux, Microsoft 365, and infrastructure administration
Understanding of cloud-based services and hybrid IT environments
Experience supporting physical and virtual server environments and data center infrastructure
Experience supporting and troubleshooting network infrastructure equipment including switches, firewalls, wireless infrastructure, and rack-mounted systems.
Experience supporting user accounts, permissions, and system access management
Ability to troubleshoot infrastructure and operational issues across multiple technologies
Strong organizational, documentation, and problem-solving skills
Understanding of cybersecurity and systems administration best practices
Ability to manage multiple priorities and work collaboratively across IT teams
Strong customer service and communication skills
3+ years of systems administration or infrastructure support experience.
Experience supporting Microsoft environments, cloud services, and enterprise infrastructure technologies.
Familiarity with virtualization, server administration, and systems monitoring tools.

Nice To Haves

Ability to travel up to 10% of the time per year in the US and internationally, to insecure countries or locations.
Experience with scripting or automation technologies is a plus.
Relevant Microsoft or infrastructure certifications are a plus.
Bachelor’s degree in information technology or related field, or equivalent combination of education and experience.
Non-profit ministry experience is a plus.

Responsibilities

Administer and support server, cloud, and infrastructure systems.
Perform installation, maintenance, monitoring, and troubleshooting of physical and virtual server infrastructure.
Support and maintain data center hardware, rack equipment, UPS systems, and related infrastructure components.
Manage user account permissions and access controls.
Monitor system health, backups, maintenance activities, and operational alerts.
Support patch management, system updates, and routine maintenance activities.
Assist with Microsoft 365 administration and cloud service support.
Troubleshoot infrastructure, application, and operational issues as assigned.
Maintain systems documentation, inventory records, and operational procedures.
Collaborate with engineering, endpoint, and network teams to support secure IT operations.
Support cybersecurity initiatives and follow established security standards and processes.
Participate in after-hours maintenance activities and operational support as needed.
Other duties as assigned.