Systems Administrator
ScanSource•Greenville, SC
•Hybrid
About The Position
The System Administrator I provides foundational operational support for enterprise infrastructure and systems. This role contributes to the maintenance, monitoring, and support of core platforms including servers, identity services, messaging, virtualization, and storage. Designed for early-career IT professionals, this position offers hands-on experience in enterprise operations, security practices, and modern infrastructure technologies under the guidance of senior team members.
Requirements
- Associate or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 1–3 years of general IT experience (Service Desk, desktop support, or entry-level infrastructure role)
- Basic knowledge of: Windows operating systems (server and desktop)
- Basic knowledge of: Networking fundamentals (DNS, DHCP, TCP/IP)
- Basic knowledge of: Active Directory and identity management concepts
- Basic knowledge of: Microsoft Exchange / Office 365 fundamentals
- Experience with: IT ticketing systems and support processes
Nice To Haves
- Basic scripting experience (PowerShell or Bash)
- Understanding of virtualization platforms (e.g., VMware)
- Basic understanding of enterprise storage systems
- Familiarity with backup systems such as Rubrik or similar solutions
- Exposure to email security platforms (e.g., Mimecast)
- Entry-level industry certifications (e.g., CompTIA A+, Network+)
Responsibilities
- Assist with installation, configuration, and maintenance of Windows and/or Linux servers
- Perform routine system health checks, patching, and updates under supervision
- Monitor system alerts and escalate issues as needed
- Troubleshoot system, server, and application issues and assist with root cause analysis
- Support backup operations and verify successful job completion
- Create and manage user accounts, permissions, and access rights in Active Directory
- Assist with onboarding and offboarding system access processes
- Support Active Directory and DNS administration
- Assist with administration and support of Microsoft Exchange and Office 365 environments
- Monitor and support email flow, including Mimecast integration
- Troubleshoot email delivery, routing, and security-related issues
- Assist with support of VMware virtualization environments
- Support storage management, including monitoring performance and capacity
- Apply patches and updates to maintain system security in alignment with company policies
- Follow security procedures and report suspicious activity or incidents
- Support vulnerability remediation and compliance activities as directed
- Update system documentation, runbooks, and configuration records
- Follow standard operating procedures and change management practices
- Collaborate with Service Desk, Network, Security, Database, and Application teams
- Support project tasks and system implementations as assigned
- Maintain awareness of emerging technologies and best practices
- Perform other duties as assigned
Benefits
- medical/dental/vision coverage
- life insurance
- 401(k) plan with matching provision
- 128 hours of paid time off (PTO) each calendar year
- 10 paid company holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
