Systems Administrator

Bish's RV, Inc. • Meridian, ID

22d • Hybrid

About The Position

The Systems Administrator role at Bish's RV is part of the technology team that keeps stores connected, people productive, and systems secure. This role is crucial for building enterprise software and modern, AI-powered capabilities. Unlike traditional companies where IT is a cost center, Bish's RV views technology as a competitive advantage, investing in a modern analytics platform, developing applications, and embedding AI. The Systems Administrator will own a significant part of the operational backbone, including the process of bringing new stores online and fully equipping them. This position offers a blend of enterprise scope with tangible results and the opportunity to influence how a growing company adopts technology.

Requirements

• 3–6+ years in IT support, IT operations, or systems administration
• Strong hands-on networking experience (DNS, DHCP, firewalls, VPNs, Wi-Fi)
• Solid understanding of cybersecurity best practices and real-world implementation
• Experience with Microsoft 365 and Windows environments
• Experience with Active Directory and Entra ID
• Comfortable supporting multiple locations and jumping between priorities
• Strong troubleshooting and communication skills
• A genuine interest in using AI and automation to do the job better
• Willingness to travel 10–15% and work occasional scheduled Saturdays during major go-lives

Nice To Haves

• Experience supporting retail, dealership, or other multi-location environments
• Experience with acquisitions or large-scale rollouts
• Familiarity with Intune or endpoint management platforms
• Scripting or automation experience (PowerShell a plus)
• Hands-on experience using AI tools to write scripts, speed up troubleshooting, or automate workflows
• Certifications such as CompTIA Network+, Security+, CCNA, or Microsoft

Responsibilities

• Support and improve network infrastructure across 28+ locations.
• Work hands-on with firewalls, switches, routers, VPNs, and wireless networks.
• Troubleshoot connectivity and performance issues in retail and office environments.
• Assist with network design, standardization, and upgrades during store acquisitions.
• Partner with ISPs and vendors on installs, outages, and service improvements.
• Maintain documentation for network configurations and standards.
• Own the implementation and operation of cybersecurity tools and solutions, including endpoint protection/EDR, email and phishing protection, MFA, and Conditional Access.
• Drive security hardening and vulnerability remediation.
• Participate in incident response and follow-up remediation, in partnership with our MSSP's SOC.
• Turn security initiatives into practical, deployable solutions and help make good security the path of least resistance for our users.
• Use AI and scripting to automate routine work, reduce repetitive tickets, and improve reliability.
• Help administer and support the enterprise AI tools our team members rely on: access, onboarding, usage guardrails, and responsible-use support.
• Partner with our software and data teams as AI becomes part of how the whole company works.
• Administer Active Directory and Entra (Azure AD), and Microsoft 365 (Exchange, Teams, SharePoint).
• Support identity lifecycle management, access controls, and the move toward a more structured, enterprise-grade access model.
• Assist with device management and endpoint configuration (Intune or similar).
• Provision, image, and deploy hardware for new and existing locations.
• Support IT onboarding for acquired stores, including migrations and go-live support.
• Help standardize hardware, configurations, and deployment processes.
• Ensure backups and recovery processes are in place and tested.
• Provide Tier 2/3 support and escalation across dealerships and corporate offices: desktops, laptops, printers, mobile devices, and peripherals.
• Onboard and offboard employees with the right equipment, access, and permissions.
• Evaluate tools, technologies, and vendors, and look for ways to streamline systems and improve reliability.
• Document processes and share knowledge with the IT Ops team.
• Participate in a rotating on-call schedule with the IT Operations team, providing limited after-hours and early-morning support for critical business issues and store operations.
• Document solutions, troubleshooting processes, and operational standards so recurring issues become easier to resolve; share knowledge across the IT Operations team and help reduce future escalations through coaching and documentation.
• Continuously evaluate existing tools, new platform capabilities, and emerging technologies to improve operational efficiency, reduce manual effort, and strengthen the overall IT toolset.

Benefits

• Comprehensive benefits package including medical, vision, dental, and supplemental coverages
• 401(k) matching
• Company-paid life insurance
• Employee discounts
• Gym membership reimbursement
• RV Borrowing Program
• Access to a partner insurance agency for personalized quotes across home, auto, RV, and specialty products
• Opportunities for advancement
• Incredible team culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed