Systems Administrator

GRVTY•Annapolis Junction, MD

11d•$170,000 - $200,000•Onsite

About The Position

GRVTY is seeking a Systems Administrator with a TS/SCI + Poly clearance to join one of our top projects. The Systems Administrator provides support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. They manage IT system infrastructure and related processes, offering support for day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, and mobile devices. The role includes Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution, as well as escalation and communication of status to agency management and internal customers. Support for the dispatch system and hardware problems, including involvement in the resolution process, is also required. The position involves configuring and managing UNIX and Windows operating systems, installing/loading operating system software, troubleshooting, maintaining network component integrity, and implementing operating system enhancements to improve reliability and performance.

Requirements

Active TS/SCI with Polygraph Clearance
Linux
MongoDB
AWS - Cloud exp
Kubernetes
Terraform
Ansible
Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.
Bachelors degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelors degree.
DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.

Nice To Haves

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

Responsibilities

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems.
Installs/loads operating system software.
Troubleshoots, maintains integrity and configures network components.
Implements operating systems enhancements to improve reliability and performance.