Systems Administrator (El Paso, TX)
About The Position
Peraton is seeking a Systems Administrator to support the Department of State’s Consular Affairs Enterprise Infrastructure Operations (CAEIO) program. The role provides IT operations and maintenance support for the hardware, software, and platforms powering consular applications and systems across U.S. Passport Offices and Agencies. It helps ensure the stability, security, and performance of mission-critical systems serving U.S. citizens worldwide. The position is based at the El Paso Passport Agency in the Anson Mills Building, El Paso, Texas. The core schedule is first shift, approximately 7:30 a.m. to 4 p.m., Monday through Friday; exact hours will be established by the site lead.
Requirements
- Bachelor’s degree and 2 years of experience, associate degree and 4 years of experience, or high school diploma/equivalent and 6 years of experience.
- U.S. citizenship and an active SECRET Government Security Clearance.
- Experience administering and supporting Microsoft Windows Server environments, including Active Directory and Group Policy.
- Experience with system installation, configuration, troubleshooting, patch management, backups, and disaster recovery.
- Experience deploying, configuring, and maintaining enterprise systems using Microsoft Endpoint Configuration Manager (SCCM/MECM) or an equivalent endpoint management tool.
- Experience administering VMware vSphere or another enterprise virtualization platform.
Nice To Haves
- Knowledge of NTFS permissions, file share permissions, and Active Directory security and distribution group management.
- Experience administering DHCP, Print Server, and Microsoft Exchange Online (Exchange/O365).
- Knowledge of Cisco switching and routing technologies.
- Experience using ServiceNow, Remedy, or another IT Service Management (ITSM) ticketing platform.
- Experience supporting IBM scanner appliances.
- Experience supporting Intermec PM43 label printers.
- CompTIA A+, Network+, Security+, or equivalent industry certifications.
Responsibilities
- Install, configure, troubleshoot, and maintain desktop, server, and peripheral COTS/GOTS systems.
- Manage deployment, monitoring, and maintenance of hardware, software, and databases, including Consular Affairs applications, SCCM, Active Directory, vSphere, and SQL environments.
- Perform data and system backups, restores, and ongoing IT infrastructure management.
- Coordinate and implement hardware and software upgrades, replacements, and decommissioning while minimizing service disruption.
- Administer Active Directory accounts, privileges, and badge logon configurations in accordance with security policies.
- Monitor and remediate vulnerabilities and ensure compliance with Microsoft Defender and Department of State cybersecurity standards.
- Document configurations, system changes, and performance trends, and maintain accurate technical and topology documentation.
- Log, track, and resolve incidents using ServiceNow, coordinating with Government System Administrators and ISSOs.
- Manage inventory of peripherals and support devices, track asset transfers, maintain documentation, and order or replenish supplies.
Benefits
- Medical benefits
- Dental insurance
- Vision insurance
- Life insurance
- Health savings account
- Short- and long-term disability
- Employee Assistance Program (EAP)
- Parental leave
- 401(k)
- Paid time off for vacation
- Company-paid holidays
- Depending on the position, eligibility for overtime, shift differential, and a discretionary bonus
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
