Systems Administrator
Alpha Technologies•Hudson, OH
•Onsite
About The Position
This position is responsible for supporting and maintaining Alpha Technologies' enterprise IT infrastructure, cloud services, cybersecurity initiatives, and end-user computing environment. The Systems Administrator will assist in the administration of Microsoft 365, Azure, Intune, Active Directory, networking, virtualization, endpoint management, telecommunications, and business-critical applications. The role will support Alpha's ongoing IT modernization efforts, including infrastructure initiatives, cloud migrations, cybersecurity improvements, and technology standardization initiatives.
Requirements
- Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
- 5+ years of progressive experience supporting enterprise IT infrastructure and end-user environments.
- Experience administering Microsoft 365 and Azure environments.
- Experience supporting Active Directory, Group Policy, DNS, and DHCP.
- Experience with Microsoft Intune and endpoint management.
- Experience supporting Windows Server and Windows 11 environments.
- Knowledge of networking fundamentals including TCP/IP, VLANs, VPNs, wireless, and switching.
- Experience with cybersecurity best practices, patch management, and endpoint protection.
- Strong troubleshooting and analytical skills.
- Excellent verbal and written communication skills.
Nice To Haves
- Experience with Fortinet, Cisco or Meraki networking solutions.
- Experience with VMware, Nutanix, or other virtualization platforms.
- Experience with Microsoft Teams Voice and unified communications systems.
Responsibilities
- Administer and maintain Microsoft 365 services including Exchange, Teams, SharePoint, OneDrive, and Entra ID.
- Support Azure cloud resources, identity management, Conditional Access, MFA, and security policies.
- Manage and maintain Active Directory, Group Policy, DNS, DHCP, and Windows Server environments.
- Support Microsoft Intune for endpoint deployment, compliance, application management, and device lifecycle management.
- Assist with server infrastructure administration including virtualization platforms, storage systems, backup solutions, and disaster recovery processes.
- Participate in future infrastructure modernization initiatives.
- Support firewall infrastructure, VPN connectivity, security policies, and network troubleshooting.
- Assist in managing switching and wireless infrastructure.
- Monitor network performance and assist with implementing redundancy, resiliency, and business continuity improvements.
- Participate in vulnerability remediation, patch management, endpoint security, and cybersecurity initiatives.
- Monitor security alerts and respond to potential threats, malware incidents, and suspicious activity.
- Provide Tier 1 and Tier 2 support for hardware, software, operating systems, mobile devices, and business applications.
- Deploy, configure, and maintain Windows 11 desktops, laptops, and mobile devices.
- Manage user onboarding, offboarding, access provisioning, and equipment assignments.
- Support conference room technologies.
- Create and maintain technical documentation, knowledge base articles, and standard operating procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
