Systems Administrator

Harvard University • Boston, MA

6d • Hybrid

About The Position

The Center for Biostatistics in AIDS Research (CBAR), an organization within the Harvard T.H. Chan School of Public Health, is responsible for the design, monitoring and statistical analysis of clinical trials and observational studies for several major national and international NIH-funded clinical research networks. CBAR employs over 100 statisticians, programmers, research scientists, faculty, and staff. CBAR provides statistical analysis for the world's largest network of AIDS Clinical Researchers. Currently this includes infectious disease networks such as: Advancing Clinical Therapeutics Globally for HIV/AIDS and Other Infections (ACTG), the International Maternal Pediatric Adolescent AIDS Clinical Trials Network (IMPAACT), and the Pediatric HIV/AIDS Cohort Study (PHACS). Results from studies have helped to establish the paradigm for the treatment and prevention of HIV and other infectious diseases, and contributed to international treatment and prevention guidelines. CBAR has a hybrid work environment which includes a combination of on-campus/in-person work and remote work.

Requirements

• Minimum of two years’ post-secondary education or relevant work experience
• Bachelor's Degree or equivalent experience
• 5+ years of relevant IT experience, including 3+ years in systems administration
• Experience maintaining and troubleshooting virtual server environments
• Experience with security measures to protect data, software, and hardware
• Familiarity with data security compliance standards such as NIST 800-53 and 21 CFR Part 11
• Experience in Red Hat Linux
• Experience in Microsoft Windows Server and Active Directory
• Experience in Virtualization (e.g., VMWare)
• Experience in Linux shell scripting
• Excellent interpersonal skills with aptitude to be empathetic toward coworkers and customers
• Excellent oral and written communication skills
• Experience working both independently and collaboratively as part of a team
• Organized, attention to detail, self-starter, able to communicate complex IT and security concepts effectively with non-technical people

Nice To Haves

• Experience with statistical software (e.g., SAS, R, Python) on a research computing cluster is a plus
• Experience with Ansible and Jira are a plus
• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Responsibilities

• Collaborate with other members of the IT Infrastructure Team, maintaining and administering Linux, Windows, and VMware computer environments and related computing networks, including computer hardware, system software, applications software, networking, and all configurations.
• Plan and conduct comprehensive infrastructure engineering duties.
• Perform expert level build, configuration and maintenance across systems, and implement IT solutions to complex business problems.
• Provide expert level technical and project leadership, and may manage and be a key contributor on multiple projects simultaneously.
• Proactively plan, coordinate, and implement system security measures to protect data, software, and hardware.
• Be involved in exciting new projects involving the planning and orchestrating disaster recovery, compliance, business continuity, and security solutions for the CBAR computing environment.
• Monitor the performance of, create accounts for, and manage access to the CBAR computing environment.
• Perform routine system startup and shutdown procedures, applying patches, managing and installing packages, and performing updates and upgrades to maintain a stable environment (including performing data back-ups and disaster recovery operations).
• Assist with troubleshooting and resolving user/server issues promptly and with proper documentation.
• Work directly with users to solve computing problems.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree