Systems Administrator

Scout Motors • Charlotte, NC

24d • $110,000 - $135,000 • Onsite

About The Position

Scout Motors is bringing back an iconic American vehicle brand, electrifying and digitizing it with American innovation. We are seeking a Systems Administrator to join our team and contribute to revolutionizing the electric pick-up truck & rugged SUV marketplace. This role involves administering and optimizing Microsoft 365 services, supporting virtual desktop and end-user computing environments, providing day-to-day support for various applications, and assisting with SaaS application tasks. You will also provide Tier 1 and Tier 2 support, perform routine server maintenance, analyze and resolve infrastructure issues, collaborate with the Security team, and support network-related tasks. The ideal candidate will evaluate and recommend technical solutions, identify recurring operational issues, and implement process improvements and automation. This role requires a collaborative approach to support organizational objectives.

Requirements

• 4+ years of experience in IT support, help desk, or systems administration.
• Exposure to compute, storage, networking, and virtualization concepts, with a willingness to learn.
• Familiarity with cloud platforms and services, particularly Microsoft Azure and Microsoft 365.
• Working knowledge of Windows and/or Linux basics.
• Basic understanding of identity and access management, such as Microsoft Entra ID.
• Ability to follow direction, work well as part of a team, and communicate clearly.

Nice To Haves

• Bachelor’s degree in Computer Science or equivalent degree is a plus.
• Familiarity with virtual desktop (VDI) or end-user computing environments is a plus.
• Some exposure to scripting or automation (such as PowerShell) is a plus.

Responsibilities

• Administer and optimize Microsoft 365 services, evaluating system configurations, security settings, and operational requirements to improve performance, reliability, and user experience.
• Support virtual desktop (VMware Horizon/Nutanix) and end-user computing (EUC) environments by handling common user requests and first-level issues.
• Provide day-to-day support for business, engineering, and enterprise applications.
• Help with SaaS application tasks such as account provisioning, license assignment, and access requests.
• Provide Tier 1 and Tier 2 support, and escalate complex technical issues to senior administrators.
• Perform routine server maintenance and checks (updates, monitoring, and backups) to help keep systems reliable and compliant.
• Analyze and resolve infrastructure, application, and server issues by evaluating system data, identifying root causes, and adapting existing technical approaches to restore service and prevent recurrence.
• Collaborate with the Security team to support smooth inter-departmental operations.
• Support network-related tasks as required to help maintain reliable IT operations.
• Help maintain standard operating procedures and other IT documentation.
• Evaluate and recommend technical solutions for infrastructure, collaboration, and endpoint management challenges by balancing business requirements, security standards, and operational efficiency.
• Identify recurring operational issues and implement process improvements, automation opportunities, and configuration enhancements to improve service reliability and user productivity.
• Partner with security, networking, engineering, and business stakeholders to assess technical requirements and develop solutions that support organizational objectives.

Benefits

• Competitive insurance including: Medical, dental, vision and income protection plans
• 401(k) program with: An employer match and immediate vesting
• Generous Paid Time Off including: 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Pay Transparency
• Annual performance bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree