Systems Administrator

Arrow International, Inc.•Las Vegas, NV

14d•Onsite

About The Position

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers. We are looking for a System Administrator to help maintain and optimize our R&D IT infrastructure. You will handle monitoring, incident response, systems administration, cloud operations, and automation — keeping our environment stable, secure, and efficient.

Requirements

Experience with RMM tools, and remote management.
Working knowledge of AWS services (S3, IAM).
Scripting experience in PowerShell, Bash, or Python.
Solid networking fundamentals: TCP/IP, DNS, DHCP, VPN, Wireless, and firewalls.
Strong troubleshooting skills and ability to clearly document processes.
Experience managing devices and servers (Windows and/or Linux environments).
Vulnerability management experience.
Associate's or Bachelor's degree in Information Technology, Computer Science, Network Administration, or a related field.
Relevant certifications (CompTIA Cloud, Security, or Network+, CCNA, AWS, Azure certs) accepted in lieu of a degree.
Equivalent hands-on work experience (3–5 years for this type of role) accepted in lieu of a degree.

Responsibilities

Monitor network, server, and storage systems for performance, availability, and security.
Respond to escalated alerts and incidents; perform root cause analysis and implement long-term solutions.
Maintain system integrity through proactive monitoring and patching.
Set up and monitor infrastructure alerts; triage, resolve, and respond to escalated incidents as needed.
Administer user accounts, monitor endpoints, alerts, and patch workflows through the NinjaOne RMM platform.
Manage OS/firmware image lifecycles, asset inventory, and software license compliance.
Maintain backup schedules and recovery testing using SQL Backup Master.
Provision and manage AWS cloud services & resources including S3 storage.
Configure and troubleshoot network infrastructure: firewalls, cellular gateways, VLANs, VPNs, DNS, and DHCP.
Build and maintain scripts and automation workflows to reduce manual effort.
Document systems, configurations, and procedures to support knowledge sharing and compliance.
Collaborate with cross-functional teams to plan, implement, and support IT projects and technology upgrades.
API setup and integration to facilitate data sharing of different systems.