Systems Administrator (Full-Time)

Williams Brand•Washington, IN

9d•Onsite

About The Position

Configures, installs and maintains all elements of the corporate network including voice, data, security, data storage, computing and mobility assets. Works with internal and external parties to ensure high availability of all systems. Supports End Users and Customers in a positive, helpful and proactive manner. Troubleshoots problems reported by users. Resolves helpdesk tickets as assigned and communicates with end users to inform and educate them about root cause and the problem solution. Identifies and documents user requirements, translates user requirements into technical specifications. Seeks out and recommends new and improved solutions, upgrades, processes and technologies. Prepares technical documentation and training aids for all systems. Manages IT projects. Develops Project Charters to define and communicate the project’s business case. Develops and executes test plans to validate system/application works according to end user needs. Develops and maintains positive relationships with vendors, consultants and other IT Solution providers. Assists end users with various reporting needs. Provides exceptional communication and teamwork among the IT Team and with all users and departments. Performs off hours IT support. Monitors user requests via phone, email and helpdesk ticketing systems to ensure timely resolution to user issues. Assigns HD Tickets based on team member abilities. Performs other duties as assigned.

Requirements

Configures, installs and maintains all elements of the corporate network including voice, data, security, data storage, computing and mobility assets.
Works with internal and external parties to ensure high availability of all systems.
Supports End Users and Customers in a positive, helpful and proactive manner.
Troubleshoot problems reported by users.
Resolves helpdesk tickets as assigned and communicates with end users to inform and educate them about root cause and the problem solution.
Documents solutions in the HD solution.
Identify and document user requirements, translate user requirements into technical specifications.
Seeks out and recommends new and improved solutions, upgrades, processes and technologies.
Prepares technical documentation and training aids for all systems.
Manage IT projects.
Develops Project Charters to define and communicate the project’s business case.
Develops and executes test plans to validate system/application works according to end user needs.
Develops and maintains positive relationship with vendors, consultants and other IT Solution providers.
Assists end users with various reporting needs.
Provides exceptional communication and teamwork among the IT Team and with all users and departments.
Performs off hours IT support.
Triage Help Desk tickets
Monitors user requests via phone, email and helpdesk ticketing systems to ensure timely resolution to user issues.
Assigns HD Tickets based on team member abilities.
Performs other duties as assigned
Installs, configures and maintains all elements of the corporate network and works with internal and external parties to ensure high availability.
Design and deploy networks.
Ensure network connectivity throughout the company's LAN/WAN infrastructure is on par with user requirements and technical considerations.
Support SANs, LANs, WANs, network segments, Internet, and intranet systems.
Maintain system efficiency.
Ensure design of system allows all components to work properly together.
Maintain network and system security.
Monitor networks to ensure security and availability to users.
Maintain integrity of the network, server deployment, and security.
Perform network address assignment.
Assign routing protocols and routing table configuration.
Assign configuration of authentication and authorization of directory services.
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers, faxes, scanners, etc.
Maintain network servers such as file servers, VPNgateways, intrusion detection systems.
Deploys, maintains and administers servers, desktop computers, printers, routers, switches, firewalls, phones/phone systems, personal digital devices, smartphones, software deployment, security updates and patches.
Maintain hardware/software tracking and maintenance documentation
Develop recommendations for future needs
Troubleshoots and resolves issues
Develops, implements and maintains disaster recovery and back-up procedures to ensure reliable recovery of information and technical assets.
Develops, implements and maintains information and application security control procedures.

Responsibilities

Supports End Users and Customers in a positive, helpful and proactive manner.
Troubleshoot problems reported by users.
Resolves helpdesk tickets as assigned and communicates with end users to inform and educate them about root cause and the problem solution.
Documents solutions in the HD solution.
Identify and document user requirements, translate user requirements into technical specifications.
Seeks out and recommends new and improved solutions, upgrades, processes and technologies.
Prepares technical documentation and training aids for all systems.
Manage IT projects.
Develops Project Charters to define and communicate the project’s business case.
Develops and executes test plans to validate system/application works according to end user needs.
Develops and maintains positive relationship with vendors, consultants and other IT Solution providers.
Assists end users with various reporting needs.
Provides exceptional communication and teamwork among the IT Team and with all users and departments.
Performs off hours IT support.
Triage Help Desk tickets
Monitors user requests via phone, email and helpdesk ticketing systems to ensure timely resolution to user issues.
Assigns HD Tickets based on team member abilities.
Performs other duties as assigned
Installs, configures and maintains all elements of the corporate network and works with internal and external parties to ensure high availability.
Design and deploy networks.
Ensure network connectivity throughout the company's LAN/WAN infrastructure is on par with user requirements and technical considerations.
Support SANs, LANs, WANs, network segments, Internet, and intranet systems.
Maintain system efficiency.
Ensure design of system allows all components to work properly together.
Maintain network and system security.
Monitor networks to ensure security and availability to users.
Maintain integrity of the network, server deployment, and security.
Perform network address assignment.
Assign routing protocols and routing table configuration.
Assign configuration of authentication and authorization of directory services.
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers, faxes, scanners, etc.
Maintain network servers such as file servers, VPNgateways, intrusion detection systems.
Deploys, maintains and administers servers, desktop computers, printers, routers, switches, firewalls, phones/phone systems, personal digital devices, smartphones, software deployment, security updates and patches.
Maintain hardware/software tracking and maintenance documentation
Develop recommendations for future needs
Troubleshoots and resolves issues
Develops, implements and maintains disaster recovery and back-up procedures to ensure reliable recovery of information and technical assets.
Develops, implements and maintains information and application security control procedures.

Benefits

Competitive Wages
Health - HDHP and PPO Plans
Telemedicine (Teledoc) -- $0 for Virtual Medical Visit, $0 for Virtual Dermatology Visit, and $0 for Virtual Mental Health Visit
Dental
Vision
Infertility Treatment - Combined family maximum of $10,000 per lifetime
Health Savings Account w/ Company Contribution - $500 Annually for Employee Only and $1,000 Annually for all other tiers (with the HDHP Plan only)
Aflac Supplemental Plans - Life (Whole, Term, or Combination), Short Term Disability, Hospital Choice Plan, and Catastrophic Choices (Accident, Cancer, and Critical Illness)
Paid Time-Off (PTO)(2 weeks of PTO per year at 40 hours working per week) - Accrues from Day 1 of employment
6 Paid Holidays
1 Floating Holiday - after 90 days of employment
401k with Company Match - WB will match 100% for the first 3% and 50% for the next 2% that an employee contributes after 1 year of service and working a minimum of 1000 hours in a calendar year
Employer Provided Life Insurance - $10,000 Benefit
Christmas Club
Daviess County YMCA - 10% Employee Discount
Holiday World Fun Club Discount
Employee Referral Bonus Program - $1,000 after 90 days of employment
Annual Wellness Screening and Incentive
Annual Fitness Reimbursement Program - Up to $100 annually
Employee Discount - 30% Discount on Over the Counter Products