Systems Administrator

Leader Communications Inc•Columbus, GA

9d•Onsite

About The Position

LCI is seeking a Systems Administrator that will provide Information Technology (IT) support services. This will include the delivery of comprehensive, integrated, end-to-end IT services that include systems Administration, Systems Integration and Testing, Configuration Management, Infrastructure Management, End-User Support and Training, and IT Metrics Reporting. Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position.

Requirements

Bachelor’s degree in an IT-related field and 3 - 5 years of experience in an IT environment.
DoD 8570 Baseline Certification; IAT Level II: Security+ or Microsoft Technology Associate or CCNA
National Security background investigation required, Secret
Windows 2008 and 2012 experience

Responsibilities

Performs systems upgrades, system support, and problem logging/troubleshooting using the Action Request System (Remedy/ITSM/).
Provides Network, Server, and Desktop administration and help desk support to customers.
Installs, configures, and administers Windows servers and desktop computers.
Configures and administers desktop and server-based software applications provided by customers.
Provides end-user support as needed for computer and web account management and problem resolution.
Works with other system administrators and team members as needed to resolve inter-system issues.
Works with the Information Assurance Manager (IAM) and Information Assurance Officer (IAO) to identify and resolve any computer and information system security issues.
Performs remote and on-site desktop management assistance to users for computer systems and peripheral devices.
Resolves desktop problems, adds/deletes accounts, and resets passwords as needed.
Installs, configures, troubleshoots, relocates, and repairs desktops, peripheral devices, and printers.
Performs basic software installations and upgrades to operating systems and layered software packages.
Supports imaging of computer devices (desktop/laptop).
Performs hardware break/fix (including PCs, laptops, workstations, printers, and other peripheral devices.
Performs installation/removal of hardware (disk drives, adapter cards, printers, memory, etc.).
Tracks and provides weekly metrics on the completion of all actions.