Systems Administrator I or II

City of Independence•Independence, MO

146d•$61,696 - $111,977•Remote

About The Position

The City of Independence is seeking a motivated, solution-oriented Systems Administrator I/II to join the Technology Services Department GIS and Applications Team. Working collaboratively, this position installs, maintains, and troubleshoots GIS systems and related elements, and contributes to infrastructure strategy, architecture, service delivery standards, and best practices. The role also serves as a subject matter expert for GIS systems. The Systems Administrator administers ESRI ArcGIS Enterprise, ArcGIS Online, and other ESRI applications; supports users; monitors server performance; and helps develop GIS workflows and documentation. The position also assists with broader IT system design, upgrades, troubleshooting, hardware operations, and technology evaluations. The position is remote, with on-site work possible as needed to facilitate effective customer service. A valid driver’s license is required. Required NIMS-level training must be completed within the first six months of hire. Drug screening, an FBI background check, and additional testing or examinations may be required.

Requirements

A minimum of five years of professional experience with applicable technologies, or a combination of education, training, and experience that provides the knowledge, skills, and abilities to perform the essential functions.
Proficiency in ESRI ArcGIS Server and ArcGIS Online administration and configuration.
Knowledge of ArcGIS Enterprise and related applications such as Portal for ArcGIS, ArcPro, and ESRI Fieldmaps.
Understanding of GIS data management, analysis, and visualization.
Familiarity with GIS web services and APIs such as REST and SOAP.
Experience with GIS application development using Python, JavaScript, or other languages.
Strong problem-solving skills and attention to detail.
Excellent communication and customer service skills.
Ability to work collaboratively in a team environment.
Familiarity with IT infrastructure and network concepts.
Enterprise software administration skills.
Azure administration and integrations knowledge.
Knowledge of role-based access controls (RBAC).
Knowledge of prioritization and time-management techniques.
Ability to research, define, and validate information, statistical data, and materials.
Ability to identify, prioritize, delegate, and complete required tasks within required timeframes.
A valid driver’s license.
Must complete required NIMS-level training within the first six months of hire.
Must be a U.S. citizen.

Nice To Haves

Bachelor’s degree from an accredited college or university in an applicable area of study.
ESRI Technical Certification.
Applicable vendor-specific or similar certification.
Bilingual skills.

Responsibilities

Install, configure, maintain, and upgrade ESRI ArcGIS Enterprise, ArcGIS Online, and other ESRI applications.
Manage users, groups, and security settings for ESRI applications.
Manage project timelines, budgets, and resources to complete projects within established constraints.
Work with the GIS team to develop and implement GIS workflows and best practices using ESRI applications.
Develop and maintain ESRI application administration documentation, including system architecture diagrams, installation instructions, and standard operating procedures.
Provide technical support to users and troubleshoot application issues.
Monitor and manage server performance to ensure optimal application performance.
Stay current with ESRI technology updates, trends, and best practices.
Assist in designing, upgrading, and troubleshooting IT systems.
Assist in providing specifications for technology systems architecture.
Monitor IT hardware operations to ensure proper configurations.
Prepare for and implement enhancements and upgrades to GIS and IT systems.
Advise network users about hardware requirements, configurations, and limitations.
Evaluate and report on new technologies to enhance network capabilities.