About The Position

Tulzi Technologies, LLC is hiring a Systems Administrator in Columbia, Maryland. The position requires a TS/SCI security clearance and at least two years of experience in systems administration and end-user support. The role maintains and supports multi-user computer systems, monitors system resources and performance, and performs systems security administration. It also provides customer and end-user support, troubleshoots IT systems and equipment, and works with systems and network engineers to implement enterprise-wide systems and technologies. The role operates under general direction and requires independently developing solutions to a wide range of technical problems.

Requirements

  • Active TS/SCI security clearance required.
  • At least 2 years of experience in systems administration and end-user support.
  • IAT Level II certification, such as Security+, CASP, or CISSP.
  • Vendor certification in Microsoft, VMware, Cisco, NetApp, Pure Storage, HP, Dell, Linux+, Red Hat, ITIL, or a similar area.

Responsibilities

  • Maintain the smooth operation of multi-user computer systems and coordinate with network and systems engineers.
  • Monitor system resources, including CPU usage, disk usage, and response times, to maintain operating efficiency.
  • Perform systems security administration, including creating user profiles and accounts.
  • Set up administrator accounts, maintain system documentation, tune system performance, and install system-wide software.
  • Interact with users and customers to handle service inquiries and problems.
  • Make hardware and software purchase recommendations, coordinate installation, and provide backup and recovery support.
  • Support implementation, troubleshooting, and maintenance of IT systems.
  • Distinguish isolated user problems from enterprise-wide application or system problems.
  • Coordinate with customers and stakeholders to collect data, conduct analysis, and develop and implement solutions for incident tickets and requirements.
  • Examine customer problems and implement appropriate corrective action to initiate a repair or return.
  • Analyze recurring problems, document them, and initiate solutions to prevent recurrence.
  • Work with systems and network engineers to implement enterprise-wide systems and technologies.
  • Install and troubleshoot workstations, thin clients, applications, printers, scanners, phones, and other IT equipment.

Benefits

  • Medical insurance with three CareFirst healthcare plans to choose from.
  • Dental insurance.
  • Vision insurance.
  • Employer covers 75% of employee insurance costs and 50% of dependent insurance costs.
  • Health Savings Account contributions of $1,500 for an individual or $3,000 for a family.
  • Company-paid life insurance and AD&D coverage.
  • Company-paid short-term and long-term disability insurance.
  • 20 days of vacation.
  • 10 holidays built into the hourly rate.
  • 5 days of administrative time, currently used for snow, jury duty, and bereavement.
  • Pre-tax 401(k) program with a 6% company match.
  • 401(k) is 100% vested from the eligibility date; eligibility begins after 90 days of employment.
  • Competitive compensation and a workplace described as fun.
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