Systems Administrator

CVCH•Wenatchee, WA

51d•Hybrid

About The Position

The Systems Administrator’s primary job function is to exercise independent professional judgment in relation to the support and administration of the corporate data center infrastructure and associated software. The position develops and enacts procedures to perform problem analysis and resolution and plans for and responds to service outages and other problems.

Requirements

Associates Degree in Computer Technology Systems, Business Computer Technology, Business, or relevant field.
Bachelor’s degree in computer science or related field. Experience or Certifications may be substituted for education.
Current Washington State Driver’s License and proof of automobile liability insurance coverage.
1+ years System Administration, Network Administration, Application Support, Service Desk, or other IT Operations & Support roles, including virtual infrastructure and Microsoft 365 platform administration.
English fluency required
Strong interpersonal and communication skills (written and verbal)
Proficiency in computer applications and equipment related to work.
Knowledge industry standards.
Analytical and problem-solving abilities
Ability to manage sensitive and confidential information

Nice To Haves

CompTIA Network+, Security+, or equivalent Preferred
Microsoft 365 Certified: Administrator Associate (or equivalent) Preferred
VMware Certified Associate or Microsoft Azure Fundamentals Preferred
ITIL 4.0
MS-900 Microsoft 365 Fundamentals
AZ-900 Azure Fundamentals
Microsoft 365 Certified: Administrator Expert
VMware Certified Professional: Data Center Virtualization

Responsibilities

Provides Tier 1–3 support for technical issues related to hardware, software, infrastructure, user accounts, and access controls.
Administers Active Directory (AD), Group Policy, DNS/DHCP, and Entra ID to manage identity, access, and SSO across hybrid environments.
Manages Microsoft 365 environments including Exchange Online, Teams, SharePoint, and Intune endpoint configurations.
Assists with or leads provisioning and deprovisioning of user accounts in AD, Microsoft 365, and business systems.
Supports onboarding and offboarding processes including equipment setup, permissions, and inventory logging.
Oversees or assists with imaging, deploying, and maintaining desktops, laptops, and peripherals.
Administers Windows Server and virtual environments (VMware), ensuring uptime and performance.
Manages patching, vulnerability remediation, and antivirus agent deployment across servers and endpoints.
Participates in project planning and execution for IT initiatives, application upgrades, and infrastructure improvements.
Maintains server/storage documentation, configuration records, and system diagrams.
Manages disaster recovery testing, backup administration, and lifecycle imaging solutions.
Monitors systems and alerts; documents and escalates issues appropriately.
Develops and maintains SOPs, KB articles, and documentation related to recurring support issues.
Collaborates with vendors and external support on troubleshooting and implementation efforts.
Works closely with the IT Service Desk to reduce repeat issues by addressing root causes.
Mentors and trains other IT staff in standard operating procedures and best practices.
Provides guidance to Service Desk and cross-functional IT staff to elevate technical knowledge and operational consistency.
Performs other duties and tasks as assigned by supervisor
Start shift on time and meet attendance standards per the FTE assigned in HRIS system.
Follow safety policies and maintain a clean, safe work environment.
Demonstrate sound work ethics, flexibility, and cultural sensitivity
Uphold CVCH’s mission and core values in all interactions.
Comply with CVCH policies, Joint Commission standards, and HIPPA regulations.
Assist with Service Desk requests and incidents if needed
Provide backup support for Network Administrator and Application Support Specialist
Participate in internal committees or special projects
Contribute to internal communications