Systems Administrator Level 2 or 3

Jovian Concepts

1d • Onsite

About The Position

Jovian Concepts, LLC is looking to hire a Systems Administrator Level 3 to support a mixed Linux/Windows environment for a great opportunity in the Annapolis Junction area. A current and active TS/SCI Clearance with a Polygraph from the MD Customer is required. No CCA's will be accepted at this time. The ideal candidate will be responsible for providing support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages LINUX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Experience with the following: LINUX administration, Windows, containerization, Proxmox virtualization, Ansible/SALT automation Any administrative experience with Windows DC's, server or exchange is a bonus. Great deal of experience with SSP compliance, maintaining STE/STN compliance and support on Linux systems, managing accounts, network rights, access to systems and equipment and implementing security procedures and tools. Configure and install systems hardware or software and maintain server and domain security requirements. Provide support for implementation, troubleshooting and maintenance of IT systems. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage LINUX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications and software integration.

Requirements

• A current and active TS/SCI Clearance with a Polygraph from the MD Customer is required.
• No CCA's will be accepted at this time.
• Experience with LINUX administration and Windows environments
• Experience with cloud, AWS
• Containerization experience, Proxmox virtualization
• Scripting experience with Bash,Perl, Python etc.
• Experience with CIFS and Centrify.
• Application management support and general troubleshooting.
• Have a good deal of experience with SSP compliance, maintaining STE/STN compliance and support on Linux systems.
• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required (for Level 2).
• Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required (for Level 3).
• Bachelor’s degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
• Compliance with DoD 8570; such as Security + CE or a qualifying certification is required.
• Compliance with DoD 8570 IAT Level 2; such as Security + CE or a qualifying certification is required (for Level 3).

Nice To Haves

• Experience with automation tools is a bonus such as Ansible/SALT.
• Any administrative experience with Windows DC's, server or exchange is a bonus.
• Any administrative experience with Windows DC's, Server or Exchange is a bonus.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages LINUX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Support the design of systems, mission architecture and associated hardware
• Analyze and resolve complex problems associated with server hardware, applications and software integration.

Benefits

• In a recent employee survey, Jovian Concepts earned a 92% Overall Workplace Experience Score and 100% of employees agreed that they would highly recommend working at Jovian Concepts to others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level