Systems Administrator - Bisbee

Cochise County•Bisbee, AZ

4d•$40,600 - $82,000•Hybrid

About The Position

Under limited supervision, this position monitors, analyzes, defines, and configures system resources, operating systems, application administration, and communication networks. The role involves coordinating software installation/updates, customer problem resolution, and performing related duties as assigned. Essential functions, as defined by the Americans with Disabilities Act, may include various tasks, knowledge, skills, and characteristics. This list is illustrative and not exhaustive.

Requirements

A Bachelor’s Degree in Computer Science, Management Information Systems, or Computer Information Systems from a regionally accredited institution of higher learning recognized by the US Department of Education and two (2) years of enterprise software/hardware installation, configuration, and support experience; or six (6) years of enterprise software/hardware installation, configuration, and support experience.
Must possess and maintain a valid Arizona driver’s license.
Ability to be covered by county insurance.
Considerable knowledge of: centralized computer operating system environment and procedures; centralized computer communications and networking; centralized computer performance configuration; Office 365 Enterprise; VMWare VCenter/ESXi; Active Directory (On-Premise and Azure); Microsoft SQL Server + (Including Reporting Services and Azure SQL as a Service).
Considerable skill in: installing/troubleshooting servers and installing Microsoft Server operating systems; installing, configuring, documenting, and supporting Microsoft Server in an enterprise environment; supporting customers and IT teams such as helpdesk and desktop support at tier 2 and tier 3 levels; administering application software for security, antivirus, and backups – including backup and restore of Microsoft SQL Databases; user account security management tasks; project planning, management, and control; identifying, analyzing, and resolving problems and needs applicable to automated information applications and systems; implementing procedures and methods used in conducting systems analysis; understanding complex verbal and written instructions.
Ability to: effectively prioritize and execute tasks in a high-pressure environment; work safely and promote a culture of workplace safety; problem solve; plan and manage time; work well with others; effectively communicate ideas to technical and non-technical customers verbally and in writing; read, write, and speak English.

Nice To Haves

Certification in MCSA, MCSE, or MCP.
Experience with project management applications.
Experience with automation tools.
Knowledge of: record keeping and report preparation.
Familiarity with automation tools such as Microsoft Power Automate, Ansible, Puppet, or Chef.
Familiarity with project management and collaboration tools like monday.com.
Familiarity with scripting languages such as PowerShell, Python, or Bash.
Familiarity with cloud services, including Azure and AWS.

Responsibilities

Monitor system resources and analyze the impact of operating system changes.
Apply operating system changes and manage software updates.
Act as the subject matter expert on select system applications such as ERP System.
Define and configure communication networks.
Coordinate installation, maintenance, and troubleshooting of hardware and software updates with IT Team members.
Oversee backups and system restores.
Monitor and analyze system errors, and work with service personnel for customer problem resolution.
Develop curriculum and provide training to end-users on enterprise application usage.
Analyze system faults, troubleshoot, and run diagnostic tests on operating systems and hardware to detect problems.
Research, recommend, and deploy IT hardware, software, and services.
Implement automation solutions to streamline IT processes and improve efficiency.