Systems Administrator

Peraton•Fort Huachuca, AZ

12d•Onsite

About The Position

Peraton is currently recruiting for a Systems Administrator. This role involves operating, maintaining, securing, and updating enterprise VoIP and VTC systems to ensure system integrity and security. The administrator will configure, patch, and scan systems to maintain high availability and optimal performance. Responsibilities include responding to incident tickets, service requests, and restoration of services, as well as processing requests for change. Maintaining documentation of server/system characteristics, physical/logical capability diagrams, and security policies/settings is crucial. The role also requires notifying the Government of any "critical" or "high" incidents impacting critical systems and services. Troubleshooting, repairing, and recommending changes to VoIP and VTC infrastructure to ensure robust and sustainable systems are key. Additionally, performing availability and performance monitoring, including trend analysis to assess service quality, and employing best business practices to provide secure, standardized, and scalable VoIP and VTC systems are essential functions of this position.

Requirements

6 years w/o BS/BA; 4 years with an Associates degree; 2 years with BS/BA
SecurityX / CASP+ CCNP Security+ CCSP FITSP-O GFACT
Active DoD Secret Clearance
Expertise in VoIP and VTC system operations, maintenance, and security.
Experience with system configuration, patching, and vulnerability scanning.
Strong troubleshooting and problem-solving skills for infrastructure support.
Ability to create and maintain detailed system documentation and diagrams.
Knowledge of availability and performance monitoring tools and techniques.
Experience with Avaya, CUCM, Oracle, or Ribbon VOIP devices
Familiarity with security policies and compliance standards within enterprise environments.

Responsibilities

Operate, maintain, secure, and update enterprise VoIP and VTC systems to ensure system integrity and security.
Configure, patch, and scan systems to maintain high availability and optimal performance.
Respond to incident tickets, service requests, and restoration of services, as well as process requests for change.
Maintain documentation of server/system characteristics, physical/logical capability diagrams, and security policies/settings.
Notify the Government of any "critical" or "high" incidents impacting critical systems and services.
Troubleshoot, repair, and recommend changes to VoIP and VTC infrastructure to ensure robust and sustainable systems.
Perform availability and performance monitoring, including trend analysis to assess service quality.
Employ best business practices to provide secure, standardized, and scalable VoIP and VTC systems.