Systems Administrator - Center for Neural Science
About The Position
Arts & Science is seeking a Systems Administrator to join the Center for Neural Science. The role provides incident management, first-line troubleshooting, and tier-one server support, including diagnosing and repairing hardware, recommending solutions, confirming problems are corrected, and maintaining solution schema documentation. The Systems Administrator helps ensure the smooth operation of computing hardware and software and plays a central role in supporting departmental computing systems. The position supports installation, testing, maintenance, upgrades, and administration of operating systems and application software; monitors backup systems and implements security measures; and assists with system policies that align with departmental standards. It also develops network solutions for current and future needs, evaluates network hardware and software, and recommends changes and upgrades. Additional duties include assisting with website design, data archival, and distribution methods; ensuring compliance with University IT policies; coordinating procurement and vendor contract negotiations; and supervision.
Requirements
- Bachelor's degree required.
- At least 2 years of relevant system administration experience, including installation, maintenance, and support, or an equivalent combination of education and experience.
- Experience with operating systems, servers, hardware, network administration, authentication systems, client-server applications, system enhancements and software application development, scripting, application software, protocols, tools, and utilities.
- Experience with capacity planning, monitoring, and maintenance of Linux and Windows servers and their services.
- Experience providing administration and support for 24x7 production systems.
- Familiarity with multi-vendor hardware and software management, security, and network/Internet protocols.
- Ability in problem identification and resolution and performance management or tuning, as applicable.
- Knowledge of related large-scale computing systems and/or product installation and maintenance.
- Ability to provide technical support for complex, large-scale computing systems projects and communicate technical concepts clearly to non-technical audiences.
- Excellent organizational, written, and verbal communication skills.
- Familiarity with endpoint management and patch policy, vulnerability remediation, Microsoft Windows Server, macOS, Active Directory, Red Hat Linux, NAS RAID arrays, file transfer protocols, ACLs, and production support in distributed system environments.
Nice To Haves
- Preferred bachelor's degree or equivalent in Computer Science, Computer Programming, Engineering, or Information Technology.
- At least 3 years of experience architecting, implementing, and administering Linux- and Windows-based solutions; managing storage devices such as NAS; and troubleshooting difficult hardware, software, and basic networking problems.
- Experience administering servers hosting Active Directory, Apache, virtual machines, and MS SQL.
- Experience with Ansible, Puppet, BigFix, WorkspaceOne, BeyondTrust, InsightVM, CortexXDR, Splunk, Tufin, and automation technologies.
- Experience working in a global delivery environment.
- Experience managing and implementing projects involving Active Directory, Privileged Access Management (PAM), and multi-factor and single sign-on authentication.
- Strong experience supporting large Linux and Windows server environments and managing, monitoring, deploying, and troubleshooting servers.
- Knowledge and extensive experience with enterprise technical environments, including IP segmentation and firewalling, DNS, VLANs, InfoSec, and related technologies.
- Knowledge of enterprise-class backup and disaster recovery environments, including failover and data restoration techniques.
- Knowledge of cloud technology and hybrid cloud implementation.
- Proficiency in scripting languages such as PowerShell, Bash, and Python.
- VCP, ITIL, and Red Hat or Microsoft certifications.
- Experience planning, coordinating, and monitoring project activities.
- In-depth experience with disaster recovery and avoidance planning.
- Knowledge of cloud providers including AWS, Azure, and GC, as well as on-premises server equipment such as Synology NAS and Dell PowerEdge.
- Experience deploying and integrating NEAT/ZOOM AV conferencing nodes with cloud services.
Responsibilities
- Respond to incoming incidents and provide incident management.
- Provide first-line troubleshooting and tier-one server support, including diagnosing and repairing hardware, recommending solutions, checking that issues are corrected, and maintaining solution schema documentation.
- Support the installation, testing, maintenance, upgrades, and administration of operating systems and application software.
- Monitor backup systems for performance and implement security measures.
- Assist with implementing and executing system policies to meet departmental policies and standards.
- Develop network solutions for present and future needs; analyze network hardware and software needs and recommend changes and upgrades.
- Assist with website design, data archival, and distribution methods.
- Ensure systems comply with University IT policies.
- Coordinate procurement and vendor contract negotiations.
- Supervise.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
