Systems Administrator - Windows Server + M365

Flad Architects • Madison, WI

2d • Hybrid

About The Position

Flad, a national architectural firm with ten offices, is seeking a Systems Administrator for its Madison, WI office. This role is responsible for the configuration and maintenance of the company's system infrastructure, including application license servers, Windows servers, and handling escalations from the service desk. The position also involves Windows enterprise systems administration and on-premises Microsoft systems management. Flad is described as a company comprised of creative, intelligent, and energetic individuals dedicated to assisting clients with impactful issues.

Requirements

• Minimum one year of relevant systems support experience required.
• Minimum one year of experience with Microsoft Windows Server operating systems and Microsoft Windows 11 operating system required.
• Experience with Microsoft Office applications and other similar standard office applications required.
• Minimum one year of experience installing, configuring, and troubleshooting IP computing devices on a TCP/IP network required.
• Experience with Powershell scripting, automation methods, InTune policies and GPOs required.
• Ability to communicate effectively (written and verbal) with clients, consultants, and team members.
• Skilled at working well within a team environment, with people at all levels of an organization, while juggling multiple demands.
• Strong attention to detail, excellent organizational and interpersonal skills, and flexibility in adjusting to shifting priorities and/or deadlines.
• Ability to problem-solve and resolve client issues while providing a quality, personable experience.
• Availability during Flad’s business hours of 8:00 a.m. to 5:00 p.m. is required.
• Must be able to work in the Madison office Tuesday through Thursday each week.
• Minimum two-year technology degree required.

Nice To Haves

• Familiarity with AutoCAD, Revit, and Adobe desktop publishing/design applications preferred.
• Experience with automated software deployment systems such as WSUS, PDQ Deploy, InTune, etc. preferred.

Responsibilities

• Maintain and manage Microsoft 365 services and related processes.
• Perform system administration for all assigned systems.
• Manage vendor relationships.
• Maintain the security and integrity of systems and backups.
• Assist in managing system administration for infrastructure systems such as building security, Microsoft systems infrastructure, and software licensing systems.
• Assist in the evaluation, research, and implementation of Windows server-based technologies.
• Oversee the installation, configuration, testing, deployment, upgrading, management, and documentation of Windows server hardware, Hyper-V, and software configurations to maximize security, reliability, and minimize vulnerabilities.
• Perform overall administration of Flad collaboration systems, such as Microsoft 365 email and account maintenance, Zoom, and Microsoft Teams.
• Manage the installation, support, and updates of software applications and Windows Server operating systems.
• Participate in technical support for troubleshooting problems and standard software applications.
• Perform scheduled rotation of routine technical support duties (help desk and pager).

Benefits

• Health, dental, and vision insurance
• Generous paid time off and paid holidays
• Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
• Continuing education and career development – internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration, and organization reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree