Systems Administrator (Office 365)
About The Position
This is a talent pipeline opening. We are building a network of qualified talent for general consideration of future full time or temporary Systems Administrator (Office 365) job openings. GLOTECH, Inc. is seeking an experienced Systems Administrator (Office 365) to support the corporate office of United Parks & Resorts located in Orlando, FL. The System Administrator monitors, troubleshoots, resolves issues, and maintains services throughout the O365/Azure Tenant. Systems Administrator who will work directly with the Engineers and be responsible for the delivery of project assignments, including the analysis, design and architecture, deployment and support of the Microsoft Office 365 platform. The deployments include but are not limited to Defender, Intune/SCCM, OneDrive, BitLocker and other O365 toolsets. Support pre-production and production deployment, configuration, testing while ensuring best practices are followed and recommendations communicated Provide detailed technical documentation including solution high/low level design, platform build/configuration, troubleshooting, and operational procedures Work with engineering teams to review current issues to ensure successful support of new solutions and platforms through means of documentation and training Responsibility for the administration and supporting of the following, but not limited to: Windows Active Directory, Teams/O365 SharePoint, OneDrive and O365 security applications Support, monitor, test, and troubleshoot hardware and software problems pertaining to the O365 Tenant and end user devices
Requirements
- College degree in Computer science or experience in specific requirements
- Minimum 5 years’ experience with enterprise application deployments
- Working knowledge of Active Directory, Exchange, Office365 application troubleshooting, PowerShell scripting, Intune and Defender applications
- Remain current with up-to-date product information for all released software configurations
- Demonstrate excellent professionalism and communication skills
- Continuous improvement mindset where good is never good enough and the desire to raise the bar is a reason to come to work each day
- Critical thinking that supports your ability to accurately assess interactions, solve problems, and collaborate with other teams
- Must be willing to work onsite in Orlando, FL as needed
Responsibilities
- Monitors, troubleshoots, resolves issues, and maintains services throughout the O365/Azure Tenant.
- Responsible for the delivery of project assignments, including the analysis, design and architecture, deployment and support of the Microsoft Office 365 platform.
- Supports pre-production and production deployment, configuration, testing while ensuring best practices are followed and recommendations communicated.
- Provides detailed technical documentation including solution high/low level design, platform build/configuration, troubleshooting, and operational procedures.
- Works with engineering teams to review current issues to ensure successful support of new solutions and platforms through means of documentation and training.
- Administration and supporting of Windows Active Directory, Teams/O365 SharePoint, OneDrive and O365 security applications.
- Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to the O365 Tenant and end user devices.
Benefits
- medical
- dental
- vision care
- disability insurance (short and long term)
- Life & AD&D Insurance
- Flexible Spending Accounts (Healthcare, Dependent Care and Commuter Transportation and Parking Reimbursement)
- Employee Assistance Programs
- Annual Leave
- Sick Leave
- Holiday Pay
- Educational Assistance
- Certification /Training Reimbursement
- 401(k)-retirement savings contribution plan (with employer match)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
