Systems Administrator Intern
About The Position
The Systems Administrator Intern assists with maintaining and optimizing server hardware, operating systems, and application software to maximize the availability and performance of business applications and services. The intern performs responsibilities with oversight from a System Administrator I or higher. Candidates should have basic knowledge in one or more of these areas: servers and operating systems—including Microsoft Server Systems, PC operating systems, Linux operating systems, and Intel-based server hardware—or TCP/IP networking. The role includes supporting the production environment using ITIL practices for change, incident, and problem management, and assisting with troubleshooting and documentation.
Requirements
- Pursuing an associate degree or higher in a computer-related field from an accredited school.
- Basic-level or higher knowledge of one or more listed functional areas: Microsoft Server Systems, PC operating systems, Linux operating systems, Intel-based server hardware, or TCP/IP networking.
- Good problem-solving abilities.
- Good oral and written communication skills.
- Ability and willingness to learn and extend skills.
- Good organizational skills.
Responsibilities
- Use the ITIL framework for change, incident, and problem management when supporting the production environment.
- Assist with troubleshooting hardware, software, and network connectivity issues.
- Assist in developing relevant documentation.
- Complete training and assignments in a timely and effective manner.
- Apply departmental standards and procedures to assignments and adhere to defined processes and procedures.
- Escalate problems to appropriate personnel as needed.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
