Systems Administrator Intermediate

State of Indiana•Indianapolis, IN

3d•$61,222•Onsite

About The Position

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.

Requirements

A Bachelor's Degree in Computer Technology or related field and 1+ year of experience, or
an Associate's Degree in Computer Technology or related field and 3+ years of experience, or
at least 5+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.
Advanced knowledge of information technology system, including software and hardware
Considerable knowledge of software and hardware interactions with other components
Considerable knowledge of policies, standards, procedures, and techniques
Considerable knowledge in information technology equipment, operation, and capabilities
Advanced knowledge in the use of tools and utilities to perform the system work
Advanced knowledge in performance and tuning techniques
Ability to establish and maintain a cooperative relationship with others
Ability to assist others in problem resolutions and recommendations regarding system software performance and abilities
Advanced knowledge in the business objectives and goals to evaluate the software products’ effectiveness
Effective communication skills.
Ability to solve problems effectively and efficiently.
Able to perform essential functions with or without reasonable accommodation.

Nice To Haves

Related certifications and coursework may be considered for education or experience.

Responsibilities

Install, configure, and maintain operating system workstations and servers to support IT business requirements.
Conduct software installations and upgrades to operating systems and layered system software packages.
Test, debug, and document system software upgrades and new releases, including some program design and coding.
Support media management through internal methods and procedures or through offsite storage and retrieval services.
Conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures.
Develop and promote standard operating procedures.
Liaise with different departments to gather requirements and ensure IT solutions meet business needs.
Provide training and support to end-users on newly installed systems or software.
Document and share best practices and troubleshooting steps with the team to ensure consistent support.
Monitor and adjust the system to achieve optimum performance levels.
Ensure workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
Ensure data/media recoverability by implementing a schedule of system backups and archive operations.
Responsible for software applications dealing with the overall operating system, such as sophisticated file maintenance routines, telecommunications networks, and computer accounting.
Develop and maintain a comprehensive operating system hardware and software configuration.
Code, test, debug, analyze, evaluate, and document system software.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 in election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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