Systems Administrator III - 1st Shift

NOW Health Group INC•Bloomingdale, IL

17d•$104,624 - $138,476

About The Position

The Systems Administrator III is primarily responsible for administering and configuring the organization’s servers and storage systems. The role leads Systems Administrator peers in designing, developing, managing, and implementing medium-to-large IT projects, and serves as IT project lead for business-unit application projects. It consults with business-unit employees to define the hardware, software, and IT environment needed to support critical business applications. The position designs, documents, implements, and supports server and virtualization environments, storage, backup and restore, and integrated Active Directory security. It gathers requirements and implements quality systems such as LIMS, ETQ, and Labvantage, as well as SharePoint collaboration applications. The administrator manages and troubleshoots Citrix, Exchange, file and print servers, operating systems, and the company’s disaster recovery environment, and supports SAN and NAS storage. The role administers and documents hardware and software upgrades and patches, supports hardware expansion projects, and cross-trains and guides System Administrators I and II. It also maintains server and storage security, user accounts, infrastructure documentation and standard operating procedures, and participates in disaster recovery planning, implementation, and testing. The position follows safety and GMP requirements and supports the company’s safety program.

Requirements

Bachelor’s degree from a four-year college or university and at least 7 years of related experience and/or training, or an equivalent combination of education and experience.
Broad technology background and significant experience with servers and storage.
Good oral and written communication skills, including the ability to present information and respond to user questions.
Ability to read, analyze, apply, and improve technical procedures and interpret technical, business, maintenance, and safety documents.
Ability to work with functional and technical vendors to evaluate and validate system interoperability, capabilities, and architectures.
Ability to work independently and assist the Systems Administration Manager in guiding System Administrator I and II staff.
Sound decision-making and troubleshooting skills, with the ability to proactively analyze problems and suggest solutions.
In-depth knowledge of Microsoft products and prior experience in server and network administration.
In-depth knowledge of Active Directory administration.
Experience with Exchange administration.
Ability to gather user and system requirements and translate them into technical architectures and system applications.
Ability to manage tasks and projects independently and as part of a cross-functional team.
Ability to mentor System Administrators I and II on technical architectures and designs.
Ability to write scripts in an administrative language such as PowerShell, VBScript, Batch, or Perl.
Experience with VMware and/or Hyper-V.
Experience with Remote Desktop Services and/or Citrix XenApp.
Experience with Linux and/or UNIX.
Experience with backup management software.
Ability and attitude to provide superior user service and support.
Ability to lead, mentor, and work effectively as a team member.
Some after-hours and on-call support is required.

Nice To Haves

Experience with IBM Tivoli Storage Management.
Experience with Microsoft SQL Server administration.
Experience with SharePoint.

Responsibilities

Lead Systems Administrator peers in designing, developing, managing, and implementing medium-to-large IT projects on time and within budget.
Lead business-unit application projects and consult with employees to determine hardware, software, and IT environment requirements.
Analyze, design, document, and implement server environments for IT projects, including virtual servers, storage, backup and restore, and Active Directory security.
Gather user requirements and design and implement quality systems, including LIMS, ETQ, and Labvantage, and SharePoint collaboration applications such as department areas, workflows, and dashboards.
Manage and troubleshoot Citrix, Exchange, file and print servers, operating systems, and the company’s disaster recovery environment.
Manage SAN and NAS storage, and analyze, design, and document requirements for increased or improved storage capacity.
Administer, document, analyze, test, and recommend hardware, operating system, and application software upgrades and patches; work with peers and managers on hardware expansion projects.
Cross-train System Administrator I and II peers on server hardware and software maintenance tasks.
Guide System Administrator I and II staff in monitoring server environments using PRTG and other monitoring tools.
Maintain, troubleshoot, support, and secure servers; create and maintain user IDs and Active Directory accounts, and process terminated employees’ accounts in a timely manner.
Participate in disaster recovery planning, documentation, implementation, and testing.
Develop and maintain infrastructure documentation, including standard operating procedures.
Comply with safety and GMP requirements and participate in the company safety program.