Systems Administrator III

Now Foods • Bloomingdale, IL

2d

About The Position

The Systems Administrator III is primarily responsible for administering and configuring the organization’s servers and storage systems. The role leads peers in designing, developing, managing, and implementing medium to large IT projects, and serves as IT project lead for business-unit application projects. The administrator consults with business-unit employees to determine hardware, software, and IT environment requirements for critical business applications.

The position analyzes, designs, documents, implements, manages, and troubleshoots server and virtualization environments, storage, backup and restore, Active Directory security, and associated operating systems. It supports systems including Citrix, Exchange, file and print services, and the company’s disaster recovery environment. The role also gathers user requirements and implements quality systems such as LIMS, ETQ, and Labvantage, as well as SharePoint collaboration applications.

The administrator maintains and secures servers and storage; manages user IDs and Active Directory accounts, including timely processing of terminated employees’ accounts; tests and recommends hardware, operating-system, and application upgrades; and documents infrastructure and standard operating procedures. The role supports disaster recovery planning and testing, mentors and cross-trains Systems Administrators I and II, and helps ensure compliance with safety and GMP requirements. Some after-hours and on-call support is required.

Requirements

• Bachelor’s degree and at least 7 years of related experience and/or training, or an equivalent combination of education and experience.
• Broad technology background and significant experience with servers and storage.
• Good oral and written communication skills, including the ability to present information and respond to user questions.
• Ability to read, analyze, apply, and improve technical procedures and interpret technical, business, maintenance, and safety documents.
• Ability to work with functional and technical vendors to evaluate and validate system interoperability, capabilities, and architectures.
• Ability to work independently and assist the Systems Administration Manager in guiding Systems Administrator I and II staff.
• Sound decision-making and troubleshooting ability, with the ability to analyze problems proactively and suggest solutions.
• In-depth knowledge of Microsoft products and prior Server and Network Administration experience.
• In-depth knowledge of Active Directory administration.
• Experience with Exchange administration.
• Ability to gather user and system requirements and translate them into technical architectures and system applications.
• Ability to manage tasks and projects independently and as part of a cross-functional team.
• Ability to mentor Systems Administrators I and II on technical architectures and designs.
• Ability to write scripts in an administrative language such as PowerShell, VBScript, Batch, or Perl.
• Experience with VMware and/or Hyper-V.
• Experience with Remote Desktop Services and/or Citrix XenApp.
• Experience with Linux and/or UNIX.
• Experience with backup management software.
• Ability and attitude to provide superior user service and support.
• Ability to lead, mentor, and work effectively as a team member.
• Some after-hours and on-call support is required.

Nice To Haves

• IBM Tivoli Storage Management experience.
• Microsoft SQL Server administration experience.
• SharePoint experience.

Responsibilities

• Lead Systems Administrator peers in designing, developing, managing, and implementing medium to large IT projects on time and on budget.
• Act as IT project lead on business-unit application projects and consult with employees about hardware, software, and IT environment requirements.
• Analyze, design, document, and implement server and virtualization environments, storage, backup and restore, and integrated Active Directory security for IT projects.
• Gather user requirements and analyze, design, and implement quality systems, including LIMS, ETQ, and Labvantage, and SharePoint collaboration applications.
• Manage and troubleshoot servers, including Citrix, Exchange, file and print services, and the company’s disaster recovery environment and associated operating systems.
• Manage and support SAN and NAS storage, including analyzing, designing, and documenting capacity needs for business-critical systems.
• Administer, document, analyze, test, and recommend hardware, operating-system, and application upgrades and patches.
• Work with Systems Administrator peers and managers on hardware expansion projects.
• Cross-train Systems Administrator I and II peers on server hardware and software maintenance.
• Guide Systems Administrator I and II staff in monitoring server environments using PRTG and other monitoring tools.
• Maintain, troubleshoot, support, and secure servers; create and maintain user IDs and Active Directory accounts, and process terminated employees’ accounts promptly.
• Participate in disaster recovery planning, documentation, implementation, and testing.
• Develop and maintain infrastructure documentation, including standard operating procedures.
• Comply with safety and GMP requirements and support workplace safety activities.
• Provide some after-hours and on-call support.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior