Systems Administrator II/III

Gaston County Government•Gaston County Administration Building, NC

About The Position

Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service. As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county. Description Provide secure, innovative, and efficient technology that enhances collaboration and empowers County departments to deliver outstanding public service.

Requirements

Systems Administrator II: Degree from an accredited two-year college.
Six years of experience in an IT related fields with two years of experience as System Administrator.
Systems Administrator III: Degree from an accredited two-year college.
Eight years of experience in an IT related fields with four years of experience as System Administrator.
A valid driver's license is required for this position.
DHCP, DNS, SAN, Server Virtualization, Basic Network Knowledge, GPO administration, and PowerShell scripting.

Responsibilities

Troubleshoot OS issues (event logs, service failure), manage GPO's for specific needs.
Assist in server builds and upgrades under guidance.
Troubleshoot 365 mail flow issues, manage retention and mailbox policies.
Bulk user changes via powershell or other automated tools.
Troubleshoot AD replication issues, manage delegated permissions and perform permission audits.
Provision VMs from templates, troubleshoot VM performance and manage snapshot and datestore usage.
Handle tickets escalated from Level 1, escalate complex issues to Level 3 with details notes.
Investigate security incidents, apply security patches and run periodic audits.
Mount LUNs provided by System Administrator III, validate multipathing configuration for Storage SAN.
Modify existing automation for new needs, automate routine tasks.
Architect server infrastructure, upgrade/migrate domains and OS versions.
Resolve kernel and driver-level issues.
Infrastructure capacity planning.
Design and manage multi-domain and/or forest structure.
Implement advanced security policies, security hardening and monitoring.
Manage trust and AD site topology.
Lead compliance audits.
M365 Hybrid migration planning, monitoring and maintenance.
Configuration and management of security and compliance features.
Integration of M365 with on-prem systems.
Design and manage multi-cluster virtualization environment, configure vDS, VLANS, HA/DRS rules.
Integrate with SANs of Fibre Channel, plan and implement zoning & LUN masking.
Troubleshoot SAN performance and coordinate firmware upgrades.
Design backup & DR strategy, optimize schedules for RPO/RTO.
Lead full-site recovery testing.
Implement and maintain advanced monitoring for all Infrastructure software and hardware.
Security hardening of infrastructure, collaborate with Security Engineer for compliance audits, testing and security exercises/training.
Act as final escalation point for tickets, lead resolution of critical incidents.
Provide lead mentoring to Level 1 and Level 2 staff.
Develop complex automation solutions, build monitoring and reporting tools.