Systems Administrator I

Nott Company•Arden Hills, MN

About The Position

Our IT department is growing! We are looking for a new team member to provide primary technical support and computer operations for all of Nott Company's IT provided resources.

Requirements

2+ years post high school education in Computer Science or a related field
1 to 3 years of professional IT experience in a multi-site corporate network
Ability to support client OS (Windows Operating Systems), application software (Office), and mobile device operating systems (iOS, Android, etc.)
Ability to troubleshoot and use deductive reasoning skills to choose the best solution from a few choices
Effective written and verbal communication skills
Ability to work independently, set priorities and deliver results

Nice To Haves

Thin client management experience preferred
Exposure to Microsoft Enterprise software including but not limited to Azure, Entra, InTune and Defender.

Responsibilities

Maintain enterprise level systems and system performance by performing monitoring and analysis, and performance tuning; troubleshooting problems; escalating problems to vendor
Execute add/moves/changes on user accounts throughout enterprise level systems
Manage system and software problems by reviewing logs, records, and configurations
Plan and assist in design of new/emerging hardware, software, and infrastructure strategies by conferring with vendors; evaluating, testing, and installing enhancements
Maintain knowledge of Company’s systems, hardware, and software
Repair unplanned events that adversely affect the computing environment
Support users with remote access
Create documentation of best practices and processes
Provide training, reference materials and support to staff on new systems and software
Measure effectiveness of existing IT processes and procedures
Participate in processes and programs aimed at continuous improvement and safety
Perform other duties as assigned.