Systems Administrator Associate

Ideal Innovations, Inc.•Clarksburg, WV

18h•Onsite

About The Position

This role involves providing comprehensive desktop support, troubleshooting, password resets, and various customer support activities. The team is highly motivated and plays a crucial part in mission success, with each of the 7 tasks contributing to the overall objective. The position offers an opportunity to review diverse technologies, understand the operational environment, and grasp its global impact. Customer support is paramount, requiring an understanding of requests from users worldwide. The role will provide hands-on experience with Active Directory, software patching, Windows Desktops, printers, password resets, and troubleshooting.

Requirements

Associate’s Degree in computer science, information science, engineering, business, or related scientific or technical discipline or equivalent in accordance with Education/Experience.
One (1) Year of experience.
Install, configure, and support systems, subsystems, components.
Performs work in or on operations, networks, databases, or hardware.
Understand all technical aspects of the system in detail including but not limited to software/database operation, hardware, system configurations, network architecture, system architecture., systems interfaces, and protocols.
Operational monitoring, maintenance, and troubleshooting.
Maintain the system, network, hardware, and software.
Monitor systems and network to ensure network availability to all system users and perform necessary maintenance to support network availability.
Interfaces with engineering and program management.
Interfaces with hardware and software vendors to obtain technical information and assistance.
Plan, coordinate, and implement network security measures.
Implements information assurance and information security activities and protocols.
Defines and executes installation or tear down, start-up, testing, shutdown, and recovery processes for systems and components.
Selected packing / unpacking activities of equipment to facilitate installation or tear down.
Certifications IAT Level II. (Security+ CE, GSEC, SSCP)
Security clearance/IT access requirement – Secret/IT level – II.
Investigation requirement – favorably completed NACLC.
IAT-II baseline certification requirements IAW DOD 8570.01-M - (Security+ CE, GSEC, SSCP).
Computing Environment (CE) Certifications to be determined by government upon final job assignment.
Current US citizenship required.
Ability to obtain US Secret clearance required.

Nice To Haves

Knowledge of Tumbleweed sFTP is a plus.
Knowledge of PowerShell is a plus.
Experience in server virtualization technologies (ESX, ESXi, VSphere, etc.).
Extensive working knowledge Security Technical Implementation Guide (STIG) implementation, Linux, fiber channel (Brocade, Cisco, etc.), and Database administration (SQL).
Experience in server installation configuration and management of enterprise servers (Windows, Unix, SQL, etc.), storage solutions (SAN, iSCSI, etc.), networking, and disaster recovery solutions.
Current US Secret clearance preferred.

Responsibilities

Providing all aspects of desktop support for the customer.
Troubleshooting, password resets and all other customer support activities.
Knowledge of Active Directory, Windows 10, and Linux and networking.
Imaging and deployment of workstations.
Document inventory moves.
Provide support to internal and external customers.
Experience in installation, maintenance, configuration, and integrity of computer software/hardware is required.
Under general direction, responsible for activities related to system administration.
Must possess excellent verbal and written communication skills, be customer- and detail-oriented, and possess good decision-making abilities.
Install, configure, and support systems, subsystems, components.
Performs work in or on operations, networks, databases, or hardware.
Understand all technical aspects of the system in detail including but not limited to software/database operation, hardware, system configurations, network architecture, system architecture., systems interfaces, and protocols.
Operational monitoring, maintenance, and troubleshooting.
Maintain the system, network, hardware, and software.
Monitor systems and network to ensure network availability to all system users and perform necessary maintenance to support network availability.
Interfaces with engineering and program management.
Interfaces with hardware and software vendors to obtain technical information and assistance.
Plan, coordinate, and implement network security measures.
Implements information assurance and information security activities and protocols.
Defines and executes installation or tear down, start-up, testing, shutdown, and recovery processes for systems and components.
Selected packing / unpacking activities of equipment to facilitate installation or tear down.
May supervise other network support and client server specialists.