Systems Administrator 3

Wyetech•Annapolis Junction, MD

1d•$49 - $118

About The Position

Wyetech is seeking two (2) Senior Linux Systems Administrators with networking experience to support a high priority and highly visible malware analysis modernization program. The role supports a large software development program developing, operating, and maintaining mission critical enterprise capabilities. The program includes development and support for existing mission systems in parallel with efforts to develop and deliver modernized cyber analysis, orchestration, and data enrichment products. The team applies Agile methodology, DevOps principles and test-driven development practices. Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Capabilities: (U) Provide support for implementation, troubleshooting and maintenance of IT systems (U) Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems (U) Manage the daily activities of configuration and operation of IT systems (U) Provide assistance to users in accessing and using IT systems (U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. (U) Provide support for the escalation and communication of status to agency management and internal customers (U) Optimize system operations and resource utilization, and perform system capacity analysis and planning (U) Provide in-depth experience in trouble-shooting IT systems (U) Provide detailed analysis and feedback to agency management and internal customers for escalated tickets (U) Provide support for the dispatch system and hardware problems and remains involved in the resolution process (U) Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance (U) Support the design of systems, mission architecture and associated hardware (U) Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) (U) Analyze and resolve complex problems associated with server hardware, applications and software integration

Requirements

Expert Linux system administrator proficient in troubleshooting server problems, managing virtual and baremetal servers, RedHat Satellite, and enforcing STE/STN policies
Experience managing infrastructure users and hosts using RedHat FreeIPA identity management system
VMware experience managing ESXi hypervisors and vCenter appliances
Experience creating and modifying Ansible playbooks for infrastructure automation tasks
Proficient at architecting and deploying network solutions with Cisco switches and routers
Strong ability to diagnose and resolve complex connectivity issues, outages, and network bottlenecks
Skilled at performing Cisco upgrades, applying patches, and optimizing network efficiency
Extensive experience troubleshooting infrastructure issues
Experience managing Kubernetes RKE2 clusters
Familiarity with Atlassian platform (Confluence, Jira) and GitLab
Strong skills managing Pure Storage/Everpure arrays and VMware vSAN
Experience with infrastructure monitoring tools
Bash scripting
Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor’s degree in a technical discipline from an accredited college or university
Minimum of three (3) years of experience in network administration within a Computer Network Operations (CNO) environment.
Minimum of three (3) years of experience supporting DevOps practices, tools, and/or environments.
United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).

Nice To Haves

Experience managing MongoDB database clusters
Experience managing Trellix FireEye VX, AX, and CM appliances

Responsibilities

Troubleshoot server problems
Manage virtual and baremetal servers
Manage infrastructure users and hosts using RedHat FreeIPA identity management system
Manage ESXi hypervisors and vCenter appliances
Create and modify Ansible playbooks for infrastructure automation tasks
Architect and deploy network solutions with Cisco switches and routers
Diagnose and resolve complex connectivity issues, outages, and network bottlenecks
Perform Cisco upgrades, apply patches, and optimize network efficiency
Troubleshoot infrastructure issues
Manage Kubernetes RKE2 clusters
Manage Pure Storage/Everpure arrays and VMware vSAN
Manage MongoDB database clusters
Manage Trellix FireEye VX, AX, and CM appliances
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Support the escalation and communication of status to agency management and internal customers
Support the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows operating systems
Install/load operating system software
Troubleshoot, maintain integrity and configure network components
Implement operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Analyze and resolve complex problems associated with server hardware, applications and software integration

Benefits

The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
A generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs.
A Choice of Medical Plan Options, some with Health Savings Account (HSA)
Vision and Dental
Life and AD&D Benefits
Short and Long-Term Disability
Hospital Indemnity, Accident, and Critical Illness Insurances
Optional Identity Theft and Legal Protection Services
Employee Referral Bonus Eligibility up to $10,000
Mobility Among Wyetech-supported Contracts
Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS
Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party.
Employees receive two complementary branded clothing orders annually.