ME00669-Systems Administrator 2

Momentum Engineering, Inc.•Annapolis Junction, MD

3d•$130,000 - $170,000•Onsite

About The Position

Seeking a System Administrator to support the implementation, operation, troubleshooting, and maintenance of enterprise IT systems and infrastructure. The successful candidate will provide day-to-day administration, monitoring, problem resolution, and escalation support across client/server, storage, network, and operating system environments. This role also requires experience with DevOps and cloud infrastructure automation using Ansible, AWS, and Terraform.

Requirements

Must have active Top Secret/SCI clearance with NSA Full Scope Polygraph
Demonstrated experience administering and supporting enterprise IT systems
Experience with Windows and UNIX/Linux operating systems
Experience troubleshooting client/server, storage, network, and hardware environments
Experience providing Tier 1 and Tier 2 technical support
Experience with system monitoring, problem diagnosis, escalation, and resolution
Experience with Ansible for configuration management and DevOps automation
Experience supporting AWS environments
Experience using Terraform for infrastructure provisioning and configuration
Strong troubleshooting, communication, and customer-support skills
DoD 8570 Information Assurance Technical (IAT) Level I or higher compliance is required

Nice To Haves

Experience with Infrastructure as Code and automated provisioning
DevOps or DevSecOps environments
AWS cloud administration and operations
Configuration management and automated deployment
System performance tuning and reliability engineering
Enterprise monitoring and logging platforms
Scripting and task automation
Experience supporting highly available or mission-critical systems

Responsibilities

Implement, administer, troubleshoot, and maintain IT systems and supporting infrastructure
Manage system infrastructure and operational processes associated with enterprise IT environments
Monitor and support client/server systems, storage platforms, network devices, mobile devices, and related technologies
Provide Tier 1 Help Desk and Tier 2 escalation support, including problem identification, diagnosis, resolution, and documentation
Escalate technical issues as required and communicate status to agency management and internal customers
Support dispatch and resolution of hardware and system problems and remain engaged through problem closure
Configure, administer, and maintain UNIX and Windows operating systems
Install and load operating system software, patches, and updates
Troubleshoot operating system, application, hardware, storage, and network-related issues
Maintain system integrity, reliability, availability, and performance
Configure and maintain network components and associated system interfaces
Implement operating system and infrastructure enhancements to improve reliability and performance
Develop and maintain automated configuration and deployment processes using Ansible
Support AWS cloud infrastructure and services
Develop and maintain Infrastructure-as-Code solutions using Terraform
Support system monitoring, logging, alerting, incident response, and root-cause analysis
Maintain system documentation, configuration records, operating procedures, and troubleshooting guides
Collaborate with systems, network, cybersecurity, software, and mission teams to resolve technical issues