Systems Admin II

TransCore•Houston, TX

About The Position

The Systems Administrator II position provides day-to-day technical support for existing customer installations as well as new deployments of proprietary multi-server tolling applications. Responsible for working both independently and in coordination with the help desk to resolve issues in a timely manner. Communicates highly technical information to both technical and nontechnical personnel.

Requirements

Minimum associate degree from a two-year college or technical school or equivalent combination of education and work experience.
5+ years of Systems Administrator experience
Must be able to work well in a stressful situation such as an entire system malfunction.
Experience implementing and administrating failover clusters.
Experience implementing Hyper-V Virtual machines on a failover cluster.
Knowledge of Networking (understanding LAN/WAN, Cisco products)
Experience troubleshooting Windows Server (2012 or higher)
File Transfer Protocol server experience
VPN knowledge
Understanding of Microsoft SQL database
Excellent written and verbal communication skills
Dell server experience
Extensive working knowledge of computer operating systems
Experience troubleshooting Active Directory
CrowdStrike Endpoint knowledge
Hyper-V Experience
WSUS Experience

Responsibilities

Responds to requests via the helpdesk in the most expedient manner possible.
Provides troubleshooting and repair for moderate network solutions.
Quickly identifies and repairs common problems.
Evaluates interface between users, hardware and software, and operational and performance requirements of overall desktop system.
Maintains servers, user accounts.
Daily system maintenance review, such as systems log, antivirus server logs, etc.
Provides monitoring and reports of the operational status of LAN/WAN environment as needed.
Interacts with vendors.
Installs and configures Server hardware.
Recommends the acquisition of new hardware and/or software as needed.