System Specialist

WEX•New York, NY

5d•$53,000 - $69,700

About The Position

This role involves configuring client sites, including benefit plan rules, details, prices, text, and documents. It also includes data import design and implementation, data analysis and audit from various sources, and designing, implementing, and producing reports. The position requires integrating systems, assessing system compatibility, and evolving integration strategies for efficiency. The role demands the ability to meet deadlines and a strong customer service orientation.

Requirements

Ability to understand and follow direction provided in configuration documentation
Ability to analyze client requirements and documents as they relate to the position
Ability to speak / listen clearly and effectively to stakeholders at multiple levels both inside and outside of the company
Strong verbal and written communication skills including the ability to provide detailed internal and external communications to successfully document instructions and process
Ability to understand cause and effect, solve practical problems, and apply best practice methods and procedures
Capable of critical thinking, ability to think strategically before, during, and after a solution is deployed to production
Ability to translate broad goals into personal action plans and timelines
Application of creative problem-solving skills should be utilized for all tasks
Experience in MS Office Suite software, including advanced Excel skills especially in the use of formulas such as VLOOKUPs
Ability to gather and analyze data requirements
Familiarity with key web technologies as used by benefitexpress
Minimum Bachelor's Degree
1-3 years experience in Benefits Administration

Responsibilities

Configure client sites, including benefit plan rules, details, prices, text, and documents
Data import design and implementation
Data analysis and audit (often from various sources)
Communicate and interface with management and clients, professionally and accurately
Design, implement and produce reports providing summary and audit details
Integrate My Benefit Express™ and client systems, including data migration and assessing system compatibility
Constantly evolve current integration strategy to ensure efficiency
Successfully meet deadlines