System Product Manager - AI Data Center
About The Position
The System Product Manager for AI Data Centers is a highly customer-facing role serving as the voice of the customer in the AI data center market. The role is responsible for understanding the distinct requirements of AI factories and translating them into system-level product strategies. The manager works with hyperscale and co-location customers to define integrated cooling and power systems for AI, combining technical aptitude, business acumen, and a customer-centric mindset. The position leads the Voice of Customer process, develops system requirements and multi-generational product roadmaps, and partners with engineering and product teams on system architecture. It also assesses the market and competition, aligns product roadmaps with business strategy, customer needs, technical capabilities, and sustainability commitments, and supports system launches through value proposition and success criteria definition.
Requirements
- Bachelor's degree in Engineering or a technical field.
- Minimum of 7–10 years of product management experience or relevant experience.
- Proven experience in system product management, technical marketing, or system architecture.
- Deep understanding of data center infrastructure and the specific challenges posed by AI/ML workloads.
- Excellent communication skills and experience in a customer-facing role.
- Strong business acumen and ability to translate technical features into customer value.
- Strong ability to collaborate with cross-functional teams and external partners.
- Ability to thrive in a fast-paced, dynamic environment serving mission-critical customers.
Nice To Haves
- MBA.
- Experience in the data center industry.
Responsibilities
- Establish and lead the Voice of Customer process for the AI data center segment.
- Define system-level requirements and develop multi-generational product roadmaps for AI applications and system architecture.
- Collaborate with engineering to optimize system architectures for AI workloads of varying sizes, from 20 MW to 1 GW.
- Analyze market sizing, framing, and competitive positioning within the AI data center ecosystem.
- Develop and maintain a system product roadmap aligned with business strategy, customer needs, technical capabilities, and Trane's sustainability commitments.
- Own the unified system architecture roadmap in partnership with system lead engineers and product and engineering teams.
- Serve as the primary conduit for customer feedback and integrate market insights into the product development roadmap.
- Define success criteria and value propositions for new systems, and work with the commercialization team on successful launches.
- Engage directly with key customers and partners to align technology roadmaps.
Benefits
- Health insurance and holistic wellness programs with incentives, available from day one for the employee and family.
- Fertility coverage and adoption/surrogacy assistance.
- Up to 15 vacation days, paid holidays, sick leave, and additional options for volunteer and parental leave.
- 401(k) match.
- Educational and training opportunities through company programs.
- Tuition assistance and student debt support.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
