System Navigator (Temporary PT) - ECMHS

Wood's Homes • Calgary, AB

38d • Hybrid

About The Position

We're a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community. We're looking for a part-time Systems Navigator to join our Eastside Community Mental Health Services team! This is a 1-year, temporary position with a target start date of August 1, 2026. Reporting to the Management of Eastside Community Mental Health Services, the Youth/Family Counsellor works as a System Navigator and is a contributing member of the team providing service to children, youth, couples, and families in the community via phone, video, and in-person. ECMHS is open 8 am to 11 pm, seven (7) days a week. Shifts as a System Navigator will be available during these times. The System Navigator will demonstrate due diligence in being Exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.

Requirements

• Diploma/Undergraduate Degree in the Social Sciences, Child and Youth Care, Social Work, Nursing, and minimum two years related experience, preferred.
• Current CPR and First Aid Certification.
• Experience in working in the community with vulnerable populations preferred.
• Current proof of professional registration may be required for certain diplomas or degrees.
• Must have a full, non-GDL class 5 driver’s license and own transportation.

Responsibilities

• Responsible for first contact risk management and intakes for clients accessing Eastside Community Mental Health Services
• Collaborating with other ECMHS staff – including administration assistant, crisis counsellors, clinicians, and management – to develop structured system navigation interventions for youth, families.
• Collaborating with internal Wood’s Homes professionals/programs and external community professionals/agencies to coordinate referrals and resources for ECMHS clients.
• In combination with relevant case management, responsibilities include supporting clients in-person in a variety of community settings, which could include organizations, medical settings, schools, court or other legal appointments, etc.
• Participates actively in supervisory meetings, team meetings, and retreats, planning sessions, and designated in-service training.
• Completes all required health and safety training.
• Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.
• Executes other responsibilities as may be assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree