System Monitoring Specialist

Kaeser Compressor•Fredericksburg, VA

5d•Onsite

About The Position

Kaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. We specialize in evaluating each customer’s application and providing the most energy efficient and effective air system solution. We are seeking individuals who have worked in an industrial service environment to fill the position of System Monitoring Specialist based in our Fredericksburg office.

Requirements

Bachelor degree required or 3+ years job related experience.
Good customer service experience.
Ability to understand and produce/edit technical documents.
Good communication skills/phone skills required.
Computer skills, including proficiency in Google Workspace.
Regular physical attendance at the worksite.

Nice To Haves

Previous experience as a technician, troubleshooting or mechanical aptitude preferred.
Familiar with data processing including graphing and interpretation preferred.
Understanding of compressed air systems and the application of supply side components preferred.
SAP experience preferred.

Responsibilities

All Sigma Air Utility compressed air systems through remote monitoring.
Act on system alarms and e-mail notifications by dialing in to the compressor station.
Proactively coordinate with Service Operations to dispatch technicians for critical alarms and preventative maintenance services.
Coordinate site visits for inspections and audits to determine potential areas of improvement.
Analyze data to correlate faults in system, recognize system trends and service and maintenance lifecycle calculations, and report findings as necessary.
Supervise site work when necessary to ensure adherence to the specifications and approved budgets.
Participate in an on-call rotation to respond to and coordinate resolution for critical alarms that may occur outside of standard business hours as necessary.