Tier 2 System Maintainer (day staff)

Leidos•Aurora, CO

2d•Onsite

About The Position

Leidos has an opening for an experienced System Maintainer supporting mission applications maintenance in Aurora, CO. This is an exciting opportunity to apply your experience to support our customer’s mission.

Requirements

United States’ citizen with current TS/SCI with Polygraph
Bachelor’s Degree with 4+ years of experience or 4 additional years in lieu of degree
Current DoD 8570 certification applicable to the position (typically Security+)
4+ years’ experience performing Tier 2 software maintenance on mission critical systems
Proven experience with one or more of the following technical disciplines: Current and legacy software development languages and tools (i.e. C, C++, Java, XMIDAS)
Linux, including extensive command line use
Enterprise storage management and configuration
Database management systems and tools (i.e. Oracle, MySQL)
TCP/IP networking in an enterprise environment
Information system security, including IAVA management and ICD 503 compliance
Experience supporting configuration management, change management and service transition
Excellent verbal and written communication skills
Proven ability to work collaboratively and constructively as part of a team
Must be willing to perform call-in support as required

Nice To Haves

Mission operations experience
Systems engineering and integration experience
Mission-specific technical knowledge
Software development
ITIL Framework

Responsibilities

Ensure the availability of mission processors through proactive Tier 2 SW maintenance
Lead the performance of incident and problem management to resolve or escalate issues
Support configuration management and change management activities
Support service transitions including migrations to cloud infrastructure
Lead request fulfillment activities including account management and configuration changes
Coordinate with other software maintenance, operations and engineering contracts as required
Lead and ensure the documentation all work performed via ticketing system
Create, update or enhance maintenance and operations documentation
Ensure security of mission processors and IT infrastructure
Provide call-in support as required