System Integration Technician II (Automated Vehicle Engineering)

Daifuku•Novi, MI

2d•Onsite

About The Position

Daifuku Airport America Corporation (formerly Jervis B. Webb) is seeking a System Integration Technician to perform integration of semi-complex systems involving Daifuku’s Automated Guided Vehicles (AGVs) and Autonomous Mobile Robots (AMRs). This role collaborates with system integration engineers and design teams, requiring strong critical thinking and an analytical approach to problem-solving. The technician will engage in both technical and non-technical challenges, recommend productivity improvements, cost reductions, and enhancements to customer satisfaction. This is a customer-facing role requiring travel across the country, with full support from experienced engineers and teams. The company culture fosters a passion for hands-on problem-solving, analytical thinking, and customer service.

Requirements

Read and utilize electrical and mechanical schematics to troubleshoot devices/components and resolve.
Troubleshoot and repair minor mechanical problems.
Experience with system integrations at customer sites.
Able to accommodate a variety of different and changing situations.
Positive attitude toward work requirements, fellow employees, and customers.
Team player with effective communication, technical and interpersonal skills.
Strong analytical thinking and problem-solving skills.
A wide degree of initiative, creativity, independence, and latitude is necessary and expected.
Ability to travel to customer sites per the demands of the company. (Including international travel to Canada and Mexico)
Flexibility and availability within work schedule for changing job deadlines.
Work well under pressure and tight deadlines.
Works precisely and pays close attention to details.
Ability to prioritize and manage multiple tasks simultaneously.
Must be self-managed and committed to working in a fast-paced environment.
Leadership responsibility within cross-functional multi-disciplinary teams and organization.
Willing to travel up to 80% of the time.
This position requires on call assignments and travel to customer sites as needed, at times on short notice.
This position requires weekends, holidays and off shifts work at times and compensation is provided accordingly.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Two-year experience in troubleshooting electromechanical and/or mechanical equipment, or equivalent preferred.
A.S. in industrial, mechatronics, robotics, electrical or mechanical technician program or equivalent education preferred.
Knowledge of electrical wiring troubleshooting.
Knowledge of ANSI B56.5 specification.
Move/traverse throughout the office to access file cabinets and office equipment; operate a computer and other productivity machinery; communicate with others through talking/hearing; read/identify/assess forms and correspondence.
Visits to customer locations may require negotiating through an industrial facility, including, but not limited to, conveyor systems requiring climbing access ladders, negotiation screen guards, catwalks, and lifting and/or carrying objects up to 40 lbs.

Nice To Haves

AGV/AMR, Mobile Robotics, Automation, Controls Engineering, Material Handling Equipment, PLC programming and System Integration experience, is preferred.
Proficient in Microsoft Office – MS Word, Excel, PowerPoint, and Access, is preferred.
Proficient in AutoCAD, is preferred.

Responsibilities

Perform system integration of AGVs, AMRs and peripheral equipment at customer locations.
Responsible for on-site system installation, testing, debugging, commissioning, acceptance testing and support.
Responsible for troubleshooting electrical circuits and mechanical components and repair of AGVs and AMRs.
Provide installation supervision.
Create/Improve documentation and procedures for AGV/AMR preventative maintenance and system integration.
Create daily field reports, including customer and team related activities and resolutions.
Create maintenance logs of AGVs and AMRs.
Create commissioning plans and checklists.
Support customer service calls and cases.
Provide customers with operation and maintenance training.
Interfacing with customers.
Collaboration with other teams on the project.
Identify and raise any issues that may impact project quality, scope, timing, and cost.
Recommend and implement process improvement.