System Implementation Specialist

Public Consulting Group•US TN Remote, TN

11d•$75,000 - $120,000•Hybrid

About The Position

Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services include Strategy, Architecture, Planning, and Procurement; Business Enablement; Business Solutions; and Project Assurance. We are currently seeking the services of full-time Implementation Specialist to support our System Integration projects. If you are dynamic, mature, ambitious, creative, and autonomous, you will appreciate working with our team of technology professionals committed to providing value-added services on our clients’ technology projects. As we are in the early phases of continuously improving and refining our product offerings, you’ll be faced with exciting challenges that require problem-solving and innovation. If you're someone who enjoys tackling complex issues and thrives on the satisfaction of driving real change, this is the perfect opportunity for you to make a lasting impact.

Requirements

Bachelor’s degree or 5 years’ experience required and Master’s degree (MPA or government focused MBA) preferred
5+ years of relevant work experience
Ability to understand both the service delivery system for programs which are administered by states and monitored by federal regulators.
Ability to understand and be an expert in complex federal regulations and requirements.
Strong Microsoft Office applications skills, especially data analytics (i.e. ACCESS, SQL, SPSS)
Ability to use sound judgment in completing tasks and to seek guidance when needed.
Attention to detail and ability to work with large data sets with accurate results.
Ability to move projects forward within a specific timeline and budget while working at a detailed level.

Nice To Haves

Experience with COTS, SaaS, PaaS, or IaaS solutions
Experience in all system development life cycle phases using Agile, Waterfall and/or Hybrid Agile approaches.
Participation in the implementation of integrated solutions to modernize legacy systems and/or mainframe technology through the development of n-tier-based solutions built from leading-edge technologies.
Experience with Azure DevOps CI/CD
Software: MS Office (Project, Visio, Word, Excel, SharePoint)
Other Software Tools: MS Visual Studio, Jenkins, JIRA, GitHub
Technical: Service Oriented Architecture, TCP, FTP, SSH
Databases: SQL, Oracle
Methodologies: Waterfall, Agile, Scrum
Standards: PMBOK, CMMI, Prosci OCM, IEEE, SEI
Bachelor’s degree in an IT or engineering field.
Certified DevOps Project Manager (DevOps PM)
Certified Scrum Master (CSM) or SAFe Certified
Certified Software Test Manager (CSTM)
Certified AWS Cloud Practitioner
ITIL Certified
Outstanding written and oral communication
Highly self-motivated and directed
Excellent interpersonal and presentation skills
Strong analytical skills and detail-oriented
Ability to work independently and exercise sound judgment
Strong work ethic and the ability to simultaneously support projects with multiple deadlines and a high degree of accuracy
Continuous learner

Responsibilities

Contribute to designing, configuring, and developing custom forms, templates, and workflows.
Produce clean, efficient code based on defined functional and non-functional specifications.
Integrate software components and third-party programs.
Troubleshoot, debug update, and upgrade existing software.
Gather, evaluate and document customer use cases and business process.
Create technical documentation for reference and reporting.
Understand low code platforms, and configuration methodology.
Contribute to the development of project reports such as Project Schedule, Quality Management Plan, Testing Plan, Conversion Plan, etc.
Support the client and stakeholders in the planning and strategy discussions on the best approach for addressing risks and issues as they occur, in an effort to ensure that the project remains on schedule and within budget.
Understand various software development life cycle methodologies and how they are used