Entry Level System Engineer Japanese English( Linux / Windows )

Triplenet Technologies•Bellevue, WA

6d•Onsite

About The Position

This position is responsible for monitoring, troubleshooting, supporting, and reporting on the server and network environment at the client's site to ensure services are available to all users with an uptime of 99.99+%. The role involves detecting errors, supporting DNS and network functions, extracting logs, creating reports, performing hardware replacements, responding to system errors, setting up storage, setting up physical servers and network gear, checking data center conditions, and making maintenance announcements. The engineer will use CLI for tasks, troubleshoot issues, and update documentation. This position does not have direct reports but may occasionally delegate work.

Requirements

Associate's degree (A.A.) or equivalent from two-year-college or technical school; one to two years related experience and/or training; or equivalent combination of education and experience.
Proficiency with Microsoft Word and Excel.
Proficiency with text editing, preferably Vi.
Ability to type 60 WPM.
Ability to resolve any issue with limited time and resources.
Ability to execute multiple tasks simultaneously.
Ability to make good communications with other Departments.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from group of managers, clients and customers.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Linux/Windows knowledge.
Experience with server and network monitoring.

Nice To Haves

Business level Japanese writing and verbal communication skills are preferred.

Responsibilities

Monitoring, troubleshooting, supporting, and reporting on server and network environment.
Detecting error/problematic messages that signal malfunction in server and/or network.
DNS support including initial setting, update, backup, deletion, and restoring.
Log extraction to support System Engineer/Advanced System Engineer for trouble shootings.
Network support such as IP block on Firewall/Server and connectivity test.
Making requested reports for customers/business partners.
Hardware replacement such as HDD, RAM, RAID Battery, NIC.
Responding to system errors within designated way.
Storage setup as server operation including Volume expansion/deletion.
Physical server setup including mounting and cabling.
Network gear mounting for Switch, Router, and Firewall.
Condition check of Data center.
Making announcements for maintenance for internal/external users.
Using CLI (Command Line Interface) to accomplish tasks.
Troubleshooting and assisting customers to perform remediation steps.
Updating documentation to record new equipment installed and changes made to computer configurations.
Performing scheduled maintenance.