System Engineer

Menswear & Womenswear•Midway, FL

1d•Onsite

About The Position

Hugo Boss is seeking an a well-qualified Systems Engineer whose technical experience will contribute to support our IT operations in our Distribution Center as well as to provide system support to tickets that come in from our retail store locations. In this role the appropriate candidate will be responsible for several systems, servers and applications that spans across to different business locations include Savannah, New York, Toronto, Mexico City, Sao Paulo and including 400+ Retail point-of-sale locations. The role requires a candidate with hands-on knowledge on advanced networking, server, printers, wireless and cloud technologies to support diverse initiatives in our organization. Additionally, the ideal candidate requires proficiency in network planning, configuration, security best practices and enterprise-level solutions, as well as experience working with or collaborating closely with our external network vendors and managed service providers. This role is based on-site in our Savannah, Georgia office.

Requirements

3+ years’ experience in similar I.T. system engineering roles (retail industry would be a plus)
Minimum Bachelor’s degree from an accredited college or university
Certifications: MCP, MCSE, MCSA, Azure Certs
Familiar with Microsoft Azure / M365 stack
Experience on installation and maintaining Windows Server
Expertise in Windows technologies: Active Directory, DNS, DHCP, GPOs, Hyper-V, Windows Clustering and Domain Technologies knowledge
Basic familiarity in troubleshooting network issues
Knowledge on SQL Server implementations would be a plus
Proficiency in authentication and identity federation protocols (AD, LDAP, SAML, OIDC)
Familiarity with cloud environments (preferred: Azure would be a +)
Strong analytical, communication, documentation, and organization skills.
Ability to work independently and with a team
May be required to lift equipment

Responsibilities

Build and help to support enterprise-grade infrastructure solutions, ensuring performance, availability and security.
Provide Support for Distribution Center Applications and hands-on hardware, network and servers.
Experience with troubleshooting network (LAN/WAN/Wi-Fi) issues
Support issues related to RFID label encoding on Zebra printers in our Savannah Distribution Centers. We expect the candidate to grow in becoming a subject-matter expert on the RFID systems used at Hugo Boss to support deployment in other countries in the Americas region
Periodically Review and attend to tickets that arrive through Hugo Boss’ ticketing system.
Administer x86-based servers, ensuring optimal performance, reliability, and security
Conduct regular system monitoring, performance optimization, and security assessments to proactively identify and address potential issues.
Troubleshoot hardware and software problems and coordinating with vendors for technical support when needed.
Collaborate with cross-functional teams to ensure seamless integration of new technologies and solutions
Participate with our partners in Germany in ensuring that systems backups and disaster recovery planning, execution and monitoring is maintained up-to-date and
Assist with planning, procurement, deploying, and maintaining Hugo Boss retail locations and branch offices as necessary.
Hands on experience with Windows services (DNS, DHCP, Active Directory (Entra), Network Troubleshooting, Hyper-V, Clustering Services).
Ability to work in an environment that requires off-hours availability for support, especially in an retail organization

Benefits

21 Paid Days Off (pro-rated based on first year of employment) plus your Birthday off
Paid Parental Leave for FT employees
Medical, Dental, Vision Benefits with Health Saving Account (HSA) option
401(K) with company match
SHIP (Share Investment Program) Offers eligible employees the opportunity to become a co-owner and acquire shares in HUGO BOSS AG at special SHIP conditions.
Flex Spending Account (FSA)
Generous Employee Discount Program
Voluntary Benefits and Critical Illness
Company sponsored Life and Disability benefits
Employee Assistance Program (EAP)
Discounts for auto/home/pet insuranc